Browse Forums Windows & Doors Re: Question for ED@ECOCLASSIC RE: Windows 3Sep 16, 2009 7:09 am klscomps Hi Ed, I have a couple of problems I would like your advice on. I should also state the windows and doors I have problems with are all B*******. I moved into my new home in June and have encountered what I perceive to be problems with some windows. I have a study window that continually overflows with water to the point where it not only overflows from the channel and onto the window sill, but if I am not home to mop it up it goes over the edge of the sill and onto the carpet below. The bottom channel is full of water and yet I cannot see any sign of it running down from the top channel so cannot figure how it is getting in as the bottom panels are fixed and I would have presumed sealed?? Should windows overflow to this degree or is there perhaps a problem with the drainage on this window. All the other windows and sliding doors excepting the awning windows all let in water as well but haven't as yet got to the point where they are overflowing. Additionally in the last couple of weeks there has been some work on the small development at the rear of me and my rear fence is not up yet. I have attached some pics of some of the windows showing how much dust is getting in these windows and doors. Of course I assume this dust problem is going to exacerbate the water problem unless I am continually cleaning out the dust so that it doesn't block the exits for the water. The water problem occurs when the windows are free of dust so presuming that they are not blocked anywhere. Would appreciate some advice as my 3 month report is due in and want to include these problems on it. Thanks. http://s568.photobucket.com/albums/ss128/klscomps/ Hi klscomps All aluminium windows are designed to allow some water to enter into the window profiles, they have drain holes to let that water out, windows generally should not let water into the home (not sure if yours is an opening or fixed window). This water ingress is limited by the design and governed by the ferocity of the weather. Most domestic windows are designed to cope with a wind and rain level of N2, which is the most common level (ours are N4 minimum). Here is a useful calculator to help you work out what yours should be... http://www.shedsonline.com.au/WindRating.htm. I would be pretty sure your windows are designed to be N2, but you can ask your builder. Your windows should not leak if the design matches the terrain category. In any case this is a problem that your builder owns and must fix, whether it is the wrong terrain category or the window quality. Do not be put off by them saying "it is normal", as I heard said to a friend who built with a major, it is not normal, there is something wrong. Do not accept this situation. It is normal for water to enter the tracks of sliding doors and windows, it is not normal for the water to overflow the channel and to come into your home. All windows let in air (air infiltration). When you are next to a building site this will bring in the dust... that is unfortunate. But check the seals are in place and intact by comparing your different windows. Usually on sliding doors and windows the seals are "woolpile" and these are not as effective as the rubber seals on awning windows. riffa Hi klscomps, I also have a similar problem with these windows, but not quite as severe. This may only be due to having landscaping and fencing, but it makes me angry that windows leak so much. My sliding windows also allow a huge amount of air in at the top on a windy day, and I can feel the cold air coming in during winter. The blinds even move when windy! Ed, I have looked at my window sizes and only a couple of them are the same size as Ecoclassics. I will one day replace all my windows with double glazing but our house is only 2.5 years old. riffa Hi Riffa,This is a design and quality problem. You can try complaining. In the end you will need to look at changing the windows. EcoClassic makes any size and we can look after the whole replacement... Thanks Ed "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: Question for ED@ECOCLASSIC RE: Windows 4Sep 16, 2009 8:09 am Thanks Ed & Riffa, at least I kinow I am not the only one with this problem though I don't expect your happy being my buddy with the same problem Riffa. I just checked my contract as I thought I recalled the wind rating being on the soil report which it was. My area is rated N2 and I just had a look at the B.... site and they have something called the Wads rating. It is currently down as they have a new version or something coming out soon. Ed is this where their windows are rated as N2 or other or is this something different? Am I able to tell by looking at the windows what rating they have been given? I can't see any type of seals and think I know what the 'woolpile' is you refer to - little strands of fibre only a few mm long which is soft to touch. I will add the problem to my list and will definitely fight for the problem to be rectified as my only other alternative is to replace the window or put a shutter on the window which would need to be down whenever the threat of rain was about. Neither of these are acceptable to me and of course would be cost that I shouldn't have to be facing with a new home. Will let you both know how I get on. Re: Question for ED@ECOCLASSIC RE: Windows 5Sep 16, 2009 8:58 am klscomps Thanks Ed & Riffa, at least I kinow I am not the only one with this problem though I don't expect your happy being my buddy with the same problem Riffa. I just checked my contract as I thought I recalled the wind rating being on the soil report which it was. My area is rated N2 and I just had a look at the B.... site and they have something called the Wads rating. It is currently down as they have a new version or something coming out soon. Ed is this where their windows are rated as N2 or other or is this something different? Am I able to tell by looking at the windows what rating they have been given? I can't see any type of seals and think I know what the 'woolpile' is you refer to - little strands of fibre only a few mm long which is soft to touch. I will add the problem to my list and will definitely fight for the problem to be rectified as my only other alternative is to replace the window or put a shutter on the window which would need to be down whenever the threat of rain was about. Neither of these are acceptable to me and of course would be cost that I shouldn't have to be facing with a new home. Will let you both know how I get on. I glanced at the site... WADS is just a marketing term. My friend's windows were the same ones. Yes, the woolpile is as you describe. You can't tell the wind rating looking at the product, neither are the wind ratings published (stupid I think as they publish U values). Keep up the fight, the window should not leak... Ed "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: Question for ED@ECOCLASSIC RE: Windows 6May 18, 2012 10:12 am Hi Ed, Just found this thread about window. I have a concern regarding our window's gap as below photo. Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ The gap is between bricks and aluminium window about 3cm. The brickies said they did this under my SS request, otherwise they have to cut the bricks etc and it doesn't look good. they said later on will be infilled with sills so I won't even know/notice there's a gap. Do you have any link /photo what the infills looks like or how the final product will be ? Will this cause a leak later on ? Thank you so much. Re: Question for ED@ECOCLASSIC RE: Windows 7May 18, 2012 11:24 am Definately not very good. But one other thing. There is no sisalation?? Shouldn't there be some? Settlement 1/2/12 New Shed 23/3/12 Slab poured 27/3/12 Frame complete 4/5/12 Roof complete 1/6/12 LOCKUP 29/6/12 Our new build blog http://kareenhillsownerbuild.blogspot.com/ Re: Question for ED@ECOCLASSIC RE: Windows 8May 18, 2012 2:15 pm willcres Hi Ed, Just found this thread about window. I have a concern regarding our window's gap as below photo. Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ The gap is between bricks and aluminium window about 3cm. The brickies said they did this under my SS request, otherwise they have to cut the bricks etc and it doesn't look good. they said later on will be infilled with sills so I won't even know/notice there's a gap. Do you have any link /photo what the infills looks like or how the final product will be ? Will this cause a leak later on ? Thank you so much. I don't know why they have done this. The bricks are always laid up to the window jambs so they are touching. It could happen if this window was delivered late or a replacement, in which case they would need the bigger gap to fit the window from the outside. But in this case the brickies should be able to work 3cms into their courses so you don't have a gap, or cut bricks. Ask your supervisor why... but it looks like a lazy couldn't-care-less way to me. To fix the problem, they will fit infills, which are strips of powdercoated aluminium fastened to the window to fill the gap. This will affect the appearance, but should have no effect on the watertightness. Ed "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: Question for ED@ECOCLASSIC RE: Windows 9May 18, 2012 5:32 pm Thank you, Ed. Will speak to my SS then. Hi, I'm planning to build a new house and wanted to get some feedback on the different window designs for a master bedroom. Our bedroom is north facing and the bed will… 0 4832 I’m restoring all my 40yr old windows and I want to install seals around the casements. I’ve sanded back and oiled the frames with sikkens. My plan is to box up inside… 0 6937 |