We are about to start on our build with one of the volume builders. I receive the final variation from our pre-site coordinator and I noticed that there are few promotional items that are missing from the variation agreement I had with the sales rep.
I gave our pre-site coordinator a copy or the variation request that our sale rep has given to us. She then gave me a copy of what was submitted to her by our sales rep which is different to the copy that we have. To my surprise, the variation copy that our pre-site coordinator received from the sales rep also has a falsified signature of mine and my wife’s signature.
I tried multiple times to contact both our sales rep and pre-site coordinator after my discovery and none of them has returned my calls and responded to my emails.