Boutique Homes

That's not good Aussie assault.. It's so frustrating when they don't do what they say they will..

Ok I want people's opinion on this, we we're emailed last wed that the underground plumbing and electricity was completed.. So we just went out to have a look at the progress expecting to see a meter box, riser pipes and at least our water meter and tap right? Nothing seems to have changed since our site scrape? Now I'm not sure if I was wrong to expect to see these things?? I am just confused why they would say they have done something when they haven't, it wasn't as though I was chasing them for an update..

I can't comment on your situation fruitlubes but it certainly is something to watch for we found. The further our build went on the more we visited our site and a trend appeared where we'd get update emails stating things were done when in reality they weren't yet. One time it was a part of a progress payment which we questioned and they admitted their mistake. Not sure of their intentions for doing it but it happened quite a bit for us.

Thanks Aussie, I hope it's just a once off but since you went through the similar thing it may be just the begining of what to expect.. fingers crossed not.
It just doesn't make any sense to lie about it.. Do you think we won't go out there and see the progress ourselves..

What is the etiquette of contacting the SS directly or your client liason.? Can I call my SS to ask him directly what is happening?

Thanks again Aussie, I have contacted my SS directly and explained what happened.. back on track now.. Concrete piers went in yesterday and now drainage and elec over the next couple of days.. hopefully this is the only bump in the road..

Yeah just about a week difference.. our Underground elec and drains are in.. and slab prep will start next week
Exciting times..

Our underground power and plumbing is in. Slab next week sometime.

Just on the company being dishonest we're still trying to resolve a few issues with our house, but one of the things we wanted complete was the driveway seal where 1/2 of the job was completed on one of the appliance days we were home. We questioned why the tradesman never finished the job, and they replied that it had been complete. We asked Boutique to prove it with a date as we were also home the following 4 days (w'end included) after the appliance installation days. They never replied but today the tradie was back out there completing it and said he never came back in the meantime due to weather. I dont mind that from the tradie, but Boutique just blatantly trying to dismiss our concerns is a joke. An apology might have been nice also and a heads up that the tradesman would be out on site as we have to keep of the driveway for the night. I know this isnt a large issue, but it is certainly not the first time and a warning to others to check everything.

We've been in 3 weeks from tomorrow. Terrible time of the year to move in with the wet back & front yards. Heating system that we upgraded to zoned we are really pleased with. The oven is a bit confusing as their manual doesnt match up with the actual appliance but still great so far, touch wood. The dishwasher wouldnt be one I'd choose if I could pick it from the shop as it limits on space. We're still waiting for our integrated door to be installed on that too so hopefully that'll happen soon. Everything else going good so far, starting to set the place up like a home, but with the backyard a big mud pit we wont be able to do much out there until later in the year.

Hi TheMC, welcome to the club. We haven't had any complaints about BH so far. Their floorplans are the primary reason we chose them above other companies so they clearly have a good design and drafting department. The sales process was also fine and they were able to accomodate our minor changes to floorplan, fitout and wiring without much trouble. It has taken several months longer than we were hoping to finally get underway but I can't say that that is unique to BH. We have friends that are building with other companies and it seems to be a common complaint among all new home builders. It may have more to do with resource availability and scheduling clashes than anything else. Our SS has been great so far and we should see the slab in next week if the weather holds up.

These forums are great for suggestions on how to keep on top of your home build, communicate with the SS and the build co-ordinator and understanding your responsibilities and rights in the process. It certainly helps to do your homework and read all the available material. Absorb youself in the house plans and the build list and try to make sure you have got everything you want included before you sign the PWC. Very little change will be tolerated after you have signed without an associated cost. Good luck.

We now have underground drains and wiring installed...

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