What measurement is correct for our door sizes?

timmyd112 · Sep 19, 2025 8:23 pm

Hi,

We are building a new house in Geelong and are almost at lockup.
After walking through the site and measuring the door heights on our alfresco sliding door and laundry sliding door, I noticed they are 85mm lower than what is on our plan.
We upgraded from a 2424 door to 2427 door.
Looking through our contract thoroughly, I have found the specification and plans document is the same document.

On the plans it states the measurements as a 2440mmx2723mm
Also on the same page there is tiny writing under a " General notes" box that says any door with a # means a 2340mm door.

Next to the measurements on the plans 2440mmx2723mm is a # symbol.

We thought we upgraded to a 2400mm high door. And when signing we looked over the # symbol.

Which measurement would be correct? And can we dispute this??

Thanks,

Tim

El Forgo · Sep 23, 2025 8:43 am

I would think that if the plans say "# means a 2340mm door", and all the places with a "#" have a 2340mm door, then you're probably stuck with a 2340mm door.

Unless you can find somewhere in the contract that explicitly says all doors are to be increased, and if so then get ready for a lot of arguing because depending on the structure of the house this could be a massive change ... I think there may be some typos in the numbers you've quoted (:-D) but if the alfresco door is 2723mm wide there's a chance there's a structural beam above it & changing that would be a pretty big job if the larger door doesn't fit under it ... not to mention any other framing & gyprock they may need to change, and the used doors they'd need to dispose of.

I suspect that at this point, the best outcome might be a discount, if you can possibly show you paid for the larger doors but didn't get them. But I don't know for sure. I think you're only going to find out by raising it with them.

GerryT · Sep 25, 2025 12:20 pm

timmyd112

Hi,

We are building a new house in Geelong and are almost at lockup.
After walking through the site and measuring the door heights on our alfresco sliding door and laundry sliding door, I noticed they are 85mm lower than what is on our plan.
We upgraded from a 2424 door to 2427 door.
Looking through our contract thoroughly, I have found the specification and plans document is the same document.

On the plans it states the measurements as a 2440mmx2723mm
Also on the same page there is tiny writing under a " General notes" box that says any door with a # means a 2340mm door.

Next to the measurements on the plans 2440mmx2723mm is a # symbol.

We thought we upgraded to a 2400mm high door. And when signing we looked over the # symbol.

Which measurement would be correct? And can we dispute this??

Thanks,

Tim

Yeah that little # note sounds like the catch. If you paid for 2400mm though, I’d flag it with the builder now before it’s too late. Easier to sort while they’re still working on it.