May 03, 2017 2:06 pm
Hi just wondering if anyone has faced this issue... At my colour selection appointment I chose a grey looking splashback for the kitchen to match my grey and white theme. At PCI the splashback looks brown (see pics). Our contract states cosmic aura and I dont doubt that what is delivered is cosmic aura but I think there has been a mistake when adding it to my selection list ie the sample was labelled wrong or they are close in name or position on the drop down menu because what I picked and what I got look very different. MJH have been less than helpful, has anyone had a similar experience?
I didn't realise I needed to take a picture of every label of everything i picked on the day to make sure they were filling it in right!
Re: Cosmic Aura Splashback McDonald Jones Homes Oak Flats NS2
Jul 11, 2018 11:54 pm
Hi Jemma, I actually think I may have the same issue as you. My colour scheme is greys/white and thought I had picked a light grey splashback. The one supplied looks more beige. The name in our contract is Cosmic Aura but I’m pretty sure I would not have picked a beige colour. Interesting question as to whether the sample was incorrectly labelled ?? I know what MDJ will say though !!
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