Re: Choice Living WA62
May 07, 2017 12:21 am
I find it disappointing that you are already dealing with Mario at such an early stage. I was very close dealing with Mario since so many issues were popping up.
Sadly no compensation as my contract stipulated 280 working days, so I would only be given compensation only if my build went over May 5th 2017. My mistake there as I should of added something in to make sure that they were going to get it done by Oct - lesson learnt.
I've had delays here and there and since I was close to the property I was able to stop by and have a look on a daily basis so I could see what was going on and I was able to pick up on issues the day it happened, I already had a rough idea what the updates were going to be.
Overall the quality seems to "ok". At first I thought the bricklayers did a good job, but then I discovered that the wall wasn't vertically true at a particular point when I attached a gate post to the wall. Building inspector picked up a non-conformance in the timber roof structure. Painter who did the trims and ceilings did a substandard job as some of the door and trims have runs and the cornices weren't sanded down smooth before applying the ceiling coat (there are rough spots). The tilers and the cabinets makers did a good job. The paving was a disaster as they didn't lay the payers down correctly (I ordered two pavers similar in color, but one was darker and that was supposed to be the border). Had to be rectified. Driveway and crossover was a nightmare as they didn't approve the councils quotation to cut and modify the kerb to a driveway within timeframe, also the width of the driveway wasn't to councils specifications i.e. minimum 3m. Whiteset plater looked good during PCI, but then after a light sanding as per paint manufacturer - I discovered scratches (potentially due to sand when the white plater was being applied). I had to skim a majority of walls with filler.
My best issue with them, which is still outstanding, but cosmetic only, is the way the apron flashing is attached to the side of the boundary wall. It was sticking out by 10-15mm from the wall, it was "rectified" with tek screws and mounting screw, which deformed the flashing. Construction Manager said it it within specification and compliant. The building inspector said it it poor workmanship, but they won't budge to replace the flashing. If it was at the back I wouldn't care, but since you can see the deformity from the footpath, its an eyesore!
Standard movement cracking is already to appear i.e. cornice cracking, but that is normal with any build anywhere.
If I was you make sure what is going on at your property, make sure thing that you ordered are the correct items you get (I got an incorrect entry door frame delivered and it would of been a disaster if I didn't pick that up early), make sure that everything is in writing (any verbal promises gets converted to writing), a building inspector is a MUST - some can do visits for the important stages of the build i.e. slab, plate height (brickwork completion), roof frame and then PCI and handover. Yes, it may cost you more, but it's peace of mind.
I think you're already doing this, but I recommend keeping a log of progress on your build. I did it and it illustrated where the delays were appearing. Also, might come in handy to hop onto the engineering section of your councils site to see if there are specifications and minimums for compliance. I know it's extra work, but it would come in handy if things go pear shape.
The updates were touch and go. Sometimes I had to email the CLO for updates and sometimes they came automatically.
Also, watch out for the word "scheduled" in your updates - I dislike the word "scheduled" now.
There is a house close by to me that is also being built by Choice and she was promised 29 weeks, that never happened and she is getting compensation for it, but things have been snailing for her. She was told glazing to be scheduled by March - it's May and she still has no glass!
Hope this helps, if you need any help message me.
Re: Choice Living WA63
May 07, 2017 3:15 pm
Very sad to hear these stories the funny thing is the positive review you read are all fake and staff members who post them sad it's allowed to happen. Changes in trades well that generally happens when you don't pay them and shop them around until someone else's comes to site effectively causing a snowball effect and major delays. In this day an age so many trades available there really shouldn't be any delays from any builder.
Re: Choice Living WA64
May 08, 2017 5:26 pm
I'm currently in the same situation.
Prestart - March 2016
Building permit - August 2016
Site works and slab - September 2016
Brick walls - January 2017
Lock up - April 2017
Since then, nothing much has happened. Progress has been dreadfully slow and communication poor. Project Management is next to none. They have blamed the delays on a shortage of qualified trades and a backlog of work.
They were sending weekly updates but that has stopped and these days I am the one that has to keep calling/emailing them to receive updates.
Mario said that they would finish the work within 32 weeks.
The sales pitch to get me to sign the paperwork was good - shame on me for believing their promises.
Re: Choice Living WA66
May 09, 2017 1:30 pm
4 months from slab to brickworks?? That's ridiculous!! I finally got my slab on yesterday, let's see if brickworks will happen anytime soon *fingers crossed*
I'll give them the benefit of the doubt because of Christmas.
Good that you finally got your slab.
Re: Choice Living WA68
May 12, 2017 5:01 pm
week of 8/5 to 12/5 - they have done the footings for the front fence..the molding,exterior paint and delivery of bricks that the supervisor told me will be done this week didn't happen...i hope they can start moving faster and provide me the NEW/ANOTHER daye of completion for the 3rd time..see pic below
Re: Choice Living WA75
May 20, 2017 6:05 pm
There is defiantly no shortage there is an abundance of trades what a joke how can they even say that to you!! Such liars. Obviously they have burnt all their trades by not paying and no one will work for them, perth is a small place word gets around when trades are not being paid so stay away from builder like this
Re: Choice Living WA76
May 21, 2017 10:40 am
Of late I have been contacted by 3 owners asking me if I got my house finished which I did but sounds like others have been no where near as fortunate. I have also heard stories of tradies and suppliers not being paid. This was going on when my house was being built but I was told that it was another builders fault and it was all sorted out but seems it is all happening again. Most the tradies I had told me they hadn't been paid for a while and seemed I had a revolving door of tradesmen. Think I had 3 different fixing carpenters. Not sure how many different people worked on flushing the walls. I am know waiting for my 6 month maintenence to be done after reading the reviews on here doesn't sound like things are going to well in the choice camp.
Re: Choice Living WA77
May 21, 2017 1:23 pm
I wouldn't know if I've had multiple tradies because most of the time I've been there there isn't anyone there. I do know that the whole thing has been 3 steps forward 2 steps back with tradies not completing work so have to come back another day which then becomes a week or even worse 3 or 4 weeks. Just to get one job finish.
Now I've got materials in the house ready to go and the head honcho is saying no trades available and backlog of work. As others have suggested that is just a BS excuse to shut me up.
Re: Choice Living WA80
May 21, 2017 2:55 pm
It's a hard one, i think you can actually order companies credit files through Veda for a small fee that could give some insite if it's all true, I'm not sure how to do it but I think it's open to the public to see defaults payment history of a company etc
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