Oh my god I am about to blow up! Time to vent.
We get a call yesterday from colours finalising out order "we can see you chose a freestanding oven but we're sure you want in build" nope - we want the freestanding.
AGAIN TODAY! Colours "so you guys have actually signed off on in built". Well no we haven't, you said yesterday we hadn't. My partner made a fuss about it so we had to email it to them in writing. Of course we forwarded our colour selections showing we want a freestanding. Grrrrrrr
I'm guessing the cost is higher, they've cut something the wrong size or its unavailable and not in stock