Browse Forums Building A New House Re: Henley Homes 1622Jul 30, 2015 8:28 am Build thread of our Monaco Lux Q1 - https://forum.homeone.com.au/viewtopic.php?f=31&t=76750 Update: Handover - 2 Sep Re: Henley Homes 1624Jul 30, 2015 9:58 am Build thread of our Monaco Lux Q1 - https://forum.homeone.com.au/viewtopic.php?f=31&t=76750 Update: Handover - 2 Sep Re: Henley Homes 1626Jul 30, 2015 10:21 am Build thread of our Monaco Lux Q1 - https://forum.homeone.com.au/viewtopic.php?f=31&t=76750 Update: Handover - 2 Sep Re: Henley Homes 1628Jul 30, 2015 10:24 am Build thread of our Monaco Lux Q1 - https://forum.homeone.com.au/viewtopic.php?f=31&t=76750 Update: Handover - 2 Sep Re: Henley Homes 1639Jul 30, 2015 2:24 pm TiVeena I can't wait till Henley ask to give feedback..will definitely give bad report on admin.. That's the funny bit. I slammed them in the feedback section when they sent me a survey after contracts. I got a phone call back very quickly from a lovely lady asking how she could help me "umm... you can't help me now. I've already fixed everything and signed the contracts. I needed you the last six months, not now. ". Sooo... there is SOMEONE in the company who has a job of making the clients happy. It just seems you can't reach them when you are having the problems. Re: Henley Homes 1640Jul 30, 2015 6:24 pm Ours was totally different experience to you all...our First admin was great and the second one who is contruction admin was even better. We normally get a reply within one business day whenever we email. One night we got a reply around 9.30 pm and they were still working. To their defence i reckon they are over burdened with work but thats no excuse for bad customer service. But our experience with construction team is pretty average. We cant blame admin people for construction goof ups because they can only tell what they are told by clowns onsite . Building Monaco Q2 with Henley in Wollert Hi, If you give a set of criteria as to what means 'good' to you, it'll give others prompts to respond. We considered Henley early on but there were two factors that… 1 10506 Ask for references and speak to them. If they are defensive or try to avoid the request, walk. 1 74702 I would never build with Fowler homes. I built with them in 2021 and till date maintenance issues are pending. All their existing trades and businesses don't work with… 14 105558 |