Hoping to gain some insights - why do we see so many 5 star reviews full of praise on product review which doesn't seem to corroborate with the experience people share in this forum? not with just Boutique but Carlisle etc. I know that builders offer vouchers/ ipad etc. for the reviews but is that the only reason?
I find that, generally speaking, it's those who are unhappy who make the most noise which is then amplified by others to generate the impression that many people are unhappy with a certain product or company.
Those who are happy (like me - generally speaking because I accept that nothing is perfect in life) tend to be stingy with compliments
Yes, there have been the occasional communication lapses. Yes, sometimes things that have been earlier agreed upon have not been acted upon. At the end of the day, Boutique does make a genuine effort to make good what needs to be made good and I acknowledge them being upfront about the process.
I'm happy with the build, the quality of the build thus far. I am happy with both my Site Supervisors and my Client Liaison (though she tends to forget things once in a while).
My private inspector is very impressed with the quality of the home. He frequently tells me that it's such a joy to inspect a Boutique property and that I've made a wise decision.