I have been having a long standing dispute with our builder. He ceased all communications with us a little over a year ago, but it has taken me till now to have the strength to pursue it further - not to mention the fact the damage as a result of his defects is getting worse.
All this aside, what I am interested in is hearing of people experiences once they have lodged a complaint with fair trading. what happened? I've read the website, but I'm interested in hearing individual experiences in order to better prepare myself for the process I am about to face.
also, do you think it is in my interest to have another building conultant's report completed prior to lodging the complaint.