Has anyone had experience with Consumer Affairs Victoria?
After our experience I'm not sure why they exist?
We've been trying for 2 1/2 years to get a number of things finished or fixed in our house including 2 leaking showers which have caused a heap of damage to floor boards, cabinets, architraves etc.
Anyway to cut a LSS we lodged a complaint with CAV in early March and all they seem to have done is send a list of items to the builder NDH and ask them how long will it take. The builder replied that he would do then in a 'timely manner' and that was it?
We've had 2 broken apointments from the builder since then and we look like idoits.
Is it a case of 'you get what you pay for'
I'd be interested to hear others experiences with Consumer Affairs Victoria.
edited by forum support