Browse Forums Building A New House Re: Porter Davis homes 5601Jun 18, 2012 10:57 am Karma888 Building PD Berkley 27 BLOG: http://porterdavisberkley27.blogspot.com/ Thread: https://forum.homeone.com.au/viewtopic.php?f=31&t=53564 Upcoming Events! Fixing stage (in-construction) Re: Porter Davis homes 5611Jun 19, 2012 8:39 am Building the Montague 21 by Porter Davis at The Estuary, Leopold. Our Blog: http://porterdavismontague21.blogspot.com.au/ Re: Porter Davis homes 5612Jun 19, 2012 9:45 am Karma888 Building PD Berkley 27 BLOG: http://porterdavisberkley27.blogspot.com/ Thread: https://forum.homeone.com.au/viewtopic.php?f=31&t=53564 Upcoming Events! Fixing stage (in-construction) Re: Porter Davis homes 5613Jun 19, 2012 10:03 am Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 5615Jun 19, 2012 10:25 am koukli monkeypantz koukli Good Morning, We paid about $1,500 directly into a PD account to hold a block of land. We did not sign anything and never where given a receipt but PD is aware of the amount. Is it refundable as we are looking to pull out? No contracts have been signed regarding the land. We also paid $1,000 for contracts which is non refundable once soil testing has been ordered. We signed a sales order which states in fine print that by signing we authorise PD to order the soil test so I guess we can kiss that goodbye. Any thoughts? Also who would I contact to ask for this money? Any help appreciated as always Hi Koukli, The lawyer in me is saying "whyyyyyyyy did you hand over money without getting a reciept?". I'm not sure who you would ask for the refund. At that early stage we were only in contact with the sales consultant, so I would have started there I think, but we already owned the land so it might be different. I know!! The SC made a pretty convincing story about how that $1,500 was needed ASAP and we could bank transfer it. I guess the transfer receipt on my netbank would be proof of payment but there's no formal receipt stating refund process. The SC we used left PD last week so not sure who to contact now. I told our conveyancers of our decision and asked for their advice. Perhaps they will do it for us? Hi koukli, If you’re not too sure who to contact since your sales consultant has left I’d be happy to have someone give you a call to discuss your refund with you, or to give you a receipt. Please feel free to drop me a private message with your full name and the best number for us to reach you on and I will have this followed up for you. Thanks, Ebony Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 5616Jun 19, 2012 10:31 am captainsideburns We signed final contract 2 months ago. Since then our plans have been knocked back by our estate twice due to incomplete submissions. We have gone through 1 bc already and since then have had no contact. No replies to emails or phone calls. We were assured a late april start and are now also about ready to chuck in the towel as well..... Grrrrrrr. Not at all impressed by PD's communication. 2 Hi captainsideburns, I’m disappointed to hear of the experience you’ve had so far with PD and can understand your frustrations. I’d like to help you and have this followed up, are you able to please send me a private message with your full name, lot address and the best number to reach on and I’ll have someone from PD office get in contact with you. Regards, Ebony Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 5618Jun 19, 2012 1:12 pm Hi, I’ve built with Porter Davis and settled some time in Nov 2011. The ducted heater that was installed is 3-star instead of 5-star. I did upgrade it to 5-star and this is in my contract. I contacted my Customer Service Coordinator since beginning of June but did not get any response. I later found out she went on maternity leave. Then I contacted her manager at LifeStyle East, left messages in voice mail and on his mobile and also emailed him a few times. Unfortunately I have not got any response from him so far. It's been almost 3 weeks already. Can anyone advise what I can do? Thanks. Re: Re: Porter Davis homes 5619Jun 19, 2012 3:23 pm Team PD captainsideburns We signed final contract 2 months ago. Since then our plans have been knocked back by our estate twice due to incomplete submissions. We have gone through 1 bc already and since then have had no contact. No replies to emails or phone calls. We were assured a late april start and are now also about ready to chuck in the towel as well..... Grrrrrrr. Not at all impressed by PD's communication. 2 Hi captainsideburns, I’m disappointed to hear of the experience you’ve had so far with PD and can understand your frustrations. I’d like to help you and have this followed up, are you able to please send me a private message with your full name, lot address and the best number to reach on and I’ll have someone from PD office get in contact with you. Regards, Ebony Sent pm. But I shouldnt need to come on a forum and whinge in order to get the most basic customer care. A simple 2 minute return call telling us what is going on isnt too much to ask. i am seriously regretting going with pd, especially after reading what zinner is going through 2 Three options 1 Ask the liquidator 2 Find another PD customer and ask the source of their report 3 Pay for new report 3 12345 Ask for references and speak to them. If they are defensive or try to avoid the request, walk. 1 74717 I would never build with Fowler homes. I built with them in 2021 and till date maintenance issues are pending. All their existing trades and businesses don't work with… 14 105617 |