Browse Forums Building A New House Re: Porter Davis homes 5570Jun 12, 2012 3:33 pm Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 5579Jun 13, 2012 12:02 pm michaelrezk Hi Ebony I want to talk about PD as a bussiness not Persons. I had 4 BC and my houses hasn't started building yet and everytime I feel for the staff member who steps in and know nothing about the job. But what about me as a client.. Your internal handover has 0% accuracy it's like wipe their hands clean and say the next person will clean my mess!!! The regional manager Julian I am dealing with is a fantastic guy and step in everytime I have stuff up but how many stuff up can I take. My last issueI called today to confirm that I am starting construction on site tomorrow and the answer from BC was yes. I called the SS and he didn't have my file and know nothing about my job. You are supposed to be the best builder in Melbourne becuase you make the building experience easy but this is far away from easy. I feel that I have to double check every step that you do and I havnt even started yet. I have been defending PD all the way but at this stage i started to think are you really going down hill and is this a live nightmare. This is not the last post you hear from me becuase I will be updating my construction progress step by step and hopefully it will be good from here onward. Hi michaelrezk, I really do appreciate you expressing your frustrations and it’s very important to share this with me so I can bring this to the attention of the main PD office. I’m truly disappointed to hear how frustrating the beginning of your journey has been and I too hope that it does become more of a positive experience from here onwards. I look forward to following your build and at any time please feel free to contact me and I’ll try and help where possible. Regards, Ebony Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 5580Jun 13, 2012 11:18 pm humble Surprise surprise.. I swear people go into hiding at PD. So the person we were dealing with in regards to our water has left, her last email to us was 'cheque on the way' that was 2 weeks ago. STILL NO CHEQUE! Ebony, you do a lovely job, but really, its all in vain, your support personal onsite in offices while appearing to be helpfull, really arent. Its been nearly 3 months since correspondence started over the water, and still I have no cheque, just a promise of one from someone who doesn't work there anymore. Speak directly to your Accounts Receivable person who chases your stage payments. Ask if the customer service person has filled in the paperwork. We waited 6 weeks for a cheque that was promised the next day after settlement. Found out they didn't pass on the request. Three options 1 Ask the liquidator 2 Find another PD customer and ask the source of their report 3 Pay for new report 3 12336 Ask for references and speak to them. If they are defensive or try to avoid the request, walk. 1 74701 I would never build with Fowler homes. I built with them in 2021 and till date maintenance issues are pending. All their existing trades and businesses don't work with… 14 105553 |