Browse Forums Building A New House Re: Porter Davis homes 2527Jun 28, 2011 11:24 am Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 2528Jun 28, 2011 11:49 am Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 2530Jun 28, 2011 1:58 pm Site cut: 2 June 2010 Slab Poured: 2 Oct 2010 Frame Stage: 12 Oct 2010 Lock up: Dec 2010 Fixing Stage: March 2011 http://karasdreamhome.blogspot.com/ Re: Porter Davis homes 2531Jun 28, 2011 3:08 pm Building Waldorf 44 with PD Feel free to follow our build progress - http://melnrobsknockdownrebuild.blogspot.com/ Re: Porter Davis homes 2532Jun 28, 2011 3:15 pm Building Waldorf 44 with PD Feel free to follow our build progress - http://melnrobsknockdownrebuild.blogspot.com/ Re: Porter Davis homes 2534Jun 28, 2011 8:45 pm mel_mox Anyone happy with PD??? Lol Very happy with PD, really hate my effing bank though... My building thread : viewtopic.php?f=31&t=36059 Paid initial deposit 24/7/10 Tender appointment 20/8/2010 Flooring and tile appointment 25/9/10 Colour and Electrical appointment 13/9/10 December site start delayed Site start (YAY!) 17/1/11 Slab pour 1/2/2011 Re: Porter Davis homes 2535Jun 28, 2011 9:45 pm Lunchtime mel_mox Anyone happy with PD??? Lol Personally, the reason I am ** off with PD is that they promise all these extras and do not deliver. For instance, I only had 2 photos uploaded on PD 24/7 - was a bit of a joke - even after repeated asking they couldnt even get my name right on the website. I settled when they decided to use my first and middle name rather than my first and surname. This included me sending in screen shots to show where they had put someone elses name The reports are another example of this, going by PD advertising material it would suggest that these inspections are a back up to show the customer that the build is going well when in fact its simply a PD internal process and not available to the client. PD try to position themselves as a superior product and service, I believe we paid a premium to build with PD than some of the other quotes we got. So when promises are not kept, then of course the customer is going to feel ** off. By and large all my issues are cosmetic and to do with these sorts of promises made by their marketing department. Your Sales rep will talk about quality, but as soon as it goes to the site supervisior all you will hear is minimum standard and within tolerance (which basically means not good, but you cant do anything about it). What happened to the quality that I was told about from my sales rep? PS. My SS and I had all sorts of arguements about building standards and how he didnt want to paint the top and bottom of doors. When I had my 3mth inspection I bought this up and it has been added to my list of faults. Its fairly clear cut what the regulation was, but pure laziness from my SS meant it was easier to argue with me than to do the job properly. I even said to the person that came out to do the 3mth inspection that I had better service from him in 5 mins than I did with my SS for the past 4 months Unfortunately I would have to agree with Lunchtime, I am overall not happy with the way PD handled their customer service, the house is fine; I keep finding tiny faults, but they are simple faults and if people were paying attention (SS, painter etc) it wouldn't look as average as it does. I agree about the doors painted top and bottom (I asked my SS to do this but of course he didn't) I don't know if I want to be inconvenienced at 3 month inspection for the painter to take the doors off the hinges.. it really should have been done with the rest of the painting... Re: Porter Davis homes 2536Jun 29, 2011 12:43 am humble Jewelbaby We have had an independent building inspection. To my knowledge PD is yet to, or will not, adhere to any of the recommendations made by our inspector to fix the things that are not within the required standard and tolerance guide, with the exception of doing a poor job of improving our botched floor tiles (just one example of where the quote Quote: Your Sales rep will talk about quality, but as soon as it goes to the site supervisior all you will hear is minimum standard and within tolerance (which basically means not good, but you cant do anything about it). Um, they dont have a choice, the inspector will pull them up on things that do not meet minimum standards. Seriously if thats the case, I wouldnt be handing over any end payments at all. The inspectors job is to assess the work to standards set in place by the building industry (which PD and all others agree too!) if they have failed to meet that standard then thats there problem. I would ring the HIA and seek advice. Is that so? I'm so confused! We have been lead to believe that most of his 'suggestions' were just that and PD have told us that most of them are unnecessary and frivolous. I will be contacting the HIA for advice about another issue tomorrow though, so I will speak to them about this too. As far as I know, PD are expecting us to sign off on PCI on Friday, even though some things are yet to be done and wish to discuss it with us on the day. I don't understand how we can be expected to then sign a PCI document under those circumstances? I'm still not exactly sure what has and hasn't been fixed and how though, since the written update (via email) that we were promised would arrive on Monday, or this morning at the latest, has not yet arrived. We also have not had a follow up inspection done by our independent inspector as yet, because the work is not yet completed. So again, I don't understand how we can be asked to sign a PCI document. I've seen people mention that they have signed their PCIs on the understanding that certain things would be addressed at 3 month maintenance (and we have already agreed to let some of our issues go through until then), at which time PD have stated that since the PCI document was signed they have accepted those issues and could not ask for them to be fixed. Does anyone know if this is true, or something they are allowed to do? ETA also, how exactly is it that PD expect handover to occur, where I'm sure they get paid their final installment, when work is not even completed yet? Surely, when we are a month over contract already and after all the problems we have had, they don't expect us to just take their word for it that it will be done? Or have those of you that have taken this route not had to pay your final installment at handover? Re: Porter Davis homes 2537Jun 29, 2011 11:12 am Lunchtime " but this is only if they really want extra piece of mind " While I would love to believe that, there have been plenty of posts to the contrary. I have also been advised that PD will not share the inspection with the client? Can you confirm this is correct? If so.. why? . I can confirm this, I requested my inspection reports and have only ever seen one of them. Basically all it said that the foundation was up to code. There were no details about any areas of concern nor did it explain anything.[/quote] Hi Lunchtime, I’m sure your SS or BC would be happy to go through the report with you in more detail if you have questions regarding it. Have you followed this up with either of them? You should have a copy as you are required to sign it and then re-sign it once the work is completed at settlement. Cheers, Ebony Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 2538Jun 29, 2011 1:07 pm Ebony, I didnt see any inspection reports though I asked for them. And as far as I remember, neither was I required to sign an independent inspector's report at any time. Hmmmmm..... Now: Building another new home Settlement: 8 July 2021 Construction due to start: In two months Re: Porter Davis homes 2539Jun 29, 2011 2:18 pm Team PD Hi Chorlton, I see that you’ve had some help and responses regarding your queries about your brick work. Have you bought this up with your SS or Building Coordinator? If you are feeling unsure I really suggest you talk to them about your questions, they will be able to explain the answers for you. Cheers Ebony Hi Ebony, Thanks for the reply and I will indeed be talking to my SS about my concerns. The purpose of my post was simply to gauge whether my particular issues were isolated to just my build or whether the issues were more common and thus potentially "accepted practice" by PD. With regard to the independent inspections carried out by BSS and your recent comment: Team PD I’m sure your SS or BC would be happy to go through the report with you in more detail if you have questions regarding it. Have you followed this up with either of them? You should have a copy as you are required to sign it and then re-sign it once the work is completed at settlement Cheers, Ebony Like others on here, to date, I have never been asked to sign copies of any inspection reports prepared by BSS. In addition, I was led to believe that if any issues / faults were raised by BSS during the various staged inspections throughout each build, it was actually down to the SS (or higher Management in some cases) to decide whether those faults would be fixed. In otherwords, that PD had the flexibilty to decide for themselves if they felt that those items identified were really issues which would be addressed. If this is true, then this makes me wonder whether the "main" purpose of these inspections is to possibly satisfy "insurance requirements" which are applied to PD. What I mean by this is that PD (like any other Builder) obviously needs to be insured to allow them to build homes, and that for every home built there is a minimum requirement that it is built to correct building standards, otherwise PD would be liable (in case of future defects within the warranty period) in which case they could then claim against their insurance. Therefore, when BSS identify a issue, PD can then decide whether they also deem it to be a problem. If they don't and therefore not addressed, they then personally accept the risk if it becomes a defect (within the warranty period which I think is 7 or 10 years !!??!! ) at a later date. For my understanding and maybe others on here, please can you confirm or deny whether this is actual PD policy? Many Thanks in advance, Chorlton TIMING OF BUILD 25Feb - Site Start 25Mar - Base Stage Complete 31Mar - Frame Completed 11Apr - Roof Tiles 20Apr - Brickwork Started Re: Porter Davis homes 2540Jun 29, 2011 7:19 pm Has anyone on this blog had to upgrade the heating unit as a result of two zone control and then upgrade it again to MX30i if you opt for extra ducts in the house. The sales guy informed us that the two zone control heating unit needed an upgraded heating unit but he did not write the make of the model in the quote that was provided to us. We were quoted an extra $1067 for the two zone and now been quoted an additional $600 odd to upgrade again for the extra ducts. It will be great if people that have signed their contract offer some tips / things to watch out for in the contract. And if we opt for an external inspector should we include this in the contract. Wow that is terrible about the insurance! I guess ideally proof of insurance should be provided prior to first deposit but I'd imagine they would refuse to be out of… 17 14222 There isn't any need to. As I wrote previously, there isn't a set term, there is just commencement based on earlier of contract signing or building permit issue and… 24 13373 Three options 1 Ask the liquidator 2 Find another PD customer and ask the source of their report 3 Pay for new report 3 6487 |