I email my CSC because whenever we ring she's never available and don't even get an email back!
Join the club, I could never get through to my CSC. I ended up calling the sales office manager after about 3 months because I kept getting inconsistent answers to the same questions and finally got it sorted. I tried getting a new one but no luck.
I am going to set myself a challenge, to see how long I can go without hearing from them!
Jess offered to get them to get in contact with us, DH doesn't want to lose our anonymity.
Hi building 1,
I understand you want to maintain your anonymity, but I would really like to help you get this sorted as soon as possible. I would like to uncover why your CSA hasn't contacted you, there could be a number of reasons that can be swiftly resolved. I would simply be passing onto your CSA that you would like to be called, you can explain over the phone exactly what's on your mind. Can I help you out? Cheers, Jess.