Browse Forums Windows & Doors 1 Feb 27, 2007 12:53 pm We used CanterburyWindows for a new home - first time builders - and we probably wouldn't use them again. None of the windows were square. One window wasn't made according to the contract and we've been waiting since last November for a replacement. It seems with a lot of companies,as someone told us, once they have your money they don't want to know you. Re: Canterbury windows 4Mar 01, 2007 4:19 pm Are you surprised
Had a look on their website and noticed that they use the same ancient window design with 19th century hardware as most timber joinery manufacturers in AUS/NZ. Some use even putty for glazing If you look beyond to Europe or North America you find that times have moved on and modern designed wooden joinery with modern hardware is as good and as functional as PVCu or european style Aluminium windows. If you are after some decent wooden joinery: Paarhammer Pty Ltd (Head Office) 11 Smallmans Road Ballan, VIC 3342 Phone: 03 5368 1999 Fax: 03 5368 1993 WERS ANAC Ratings: WERS ANAC Paarhammer.pdf www.paarhammer.com.au Re: Canterbury windows 5Mar 05, 2007 2:42 pm I don't know if they do aluminium, wood or both, but we were told that if we want to change from sliding aluminium to awning windows (aluminim) the supplier would be Canterbury Windows instead of A&L Windows. I've got no idea which is better, and which company is better...
Was it through a builder that you got the windows or did you do the job yourself? Ray. Second Time 'Round Re: Canterbury windows 7Mar 05, 2007 5:13 pm Helen
You have made a big mistake. You have chosen the "cheapest" on the paper instead of looking where you get the best for your money Re: Canterbury windows 8Apr 22, 2007 8:33 am I don't know if they do aluminium, wood or both, but we were told that if we want to change from sliding aluminium to awning windows (aluminim) the supplier would be Canterbury Windows instead of A&L Windows. I've got no idea which is better, and which company is better... Was it through a builder that you got the windows or did you do the job yourself? Canterbury aka Homeview make low cost high volume timber windows and commercial grade aluminium windows where they use the NZ Fairview suite. Their aluminium windows would be a higher quality and higher cost than A&L's own suite though A&L also make the Fairview suite as their "architectural" range. Canterbury are a respected company who may have a hearing problem - I suggest you write to their CEO John Edwards. I am sure he will care. It's a small world... 9Apr 22, 2007 8:53 am Are you surprised Had a look on their website and noticed that they use the same ancient window design with 19th century hardware as most timber joinery manufacturers in AUS/NZ. Some use even putty for glazing If you look beyond to Europe or North America you find that times have moved on and modern designed wooden joinery with modern hardware is as good and as functional as PVCu or european style Aluminium windows. The window industry here is driven by demand, as it is in the rest of the world. Everything you see in Europe or the US is available here, hardware, windows, the lot. Canterbury and many others use the US "Truth" winder arm on casements and Whitco chainwinders on awnings - Truth make a chainwinder too but it's huge in size and price. I agree uPVC is the future and it is engineered to perfection but it is too expensive here - too many greedy suppliers upselling to prices 4x what they should be instead of providing what the public wants. So in Australia & NZ we have a compromise. If you build yourself you can specify what you want and who you want (but you are limited by your buying power). If you use a builder you are usually stuck with the deals they have done, and mostly the windows are low cost. Re: Be careful if using Canterbury windows 10Nov 01, 2018 7:20 am Does anyone have an email address for Canterbury Windows? I ordered windows and they made and sent them and were not what was quoted or ordered. They are too big to fit the stud openings. I asked for 1200 x 1200 and received 1250 x 1245. I was told they would be replaced five weeks ago now they're back tracking saying it's my fault. Consumer Affairs have recommended I go to VCAT however I'll provide this feedback to their business. Cheers. Re: Be careful if using Canterbury windows 11Nov 02, 2018 11:30 am Sam701 Does anyone have an email address for Canterbury Windows? I ordered windows and they made and sent them and were not what was quoted or ordered. They are too big to fit the stud openings. I asked for 1200 x 1200 and received 1250 x 1245. I was told they would be replaced five weeks ago now they're back tracking saying it's my fault. Consumer Affairs have recommended I go to VCAT however I'll provide this feedback to their business. Cheers. Can I help? "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: Canterbury windows 12Nov 02, 2018 11:54 am Hi, I ordered two awning windows to replace to sliding windows and gave them outside dimensions for the frame. I'm sent two windows that are larger than ordered and don't fit between the existing studs. They're no good and I want the sizes I ordered so I can replace the windows at home..and they have refused so I lodged a claim with Consumer Affairs and they've recommended I take it to VCAT. Re: Canterbury windows 13Nov 02, 2018 12:30 pm This doesn't make any sense. Why not elevate it with the window company... who is it? "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: Canterbury windows 15Nov 07, 2018 2:05 pm Sam701 I sent an email to the sales department with a timeline on the conversations and outcomes. Hopefully it gets to the right person. Failing that, I'll engage VCAT. send it to the Financial Controller "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. 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