Building the Waterfall by Clarendon in Sydney

meatpie · Jul 06, 2010 6:06 pm

GFdo,

is it notice of determination? it could mean that the written docs has not been released yet but your DA has been approved.

ours was released within 2 days of approval (ie notice of determination)

mp

mars · Jul 06, 2010 9:35 pm

GFdo

Hi Mars ,

Not sure about the brand name but they are displayed at Your Home Kitchen ( Hope Options Gallery ) at Norwest .

Not sure whether this is a help .

Thanks
GFdo

Hi GFDo,

Thanks for the info. Will drop by this weekend to have a look ...

meatpie · Jul 06, 2010 10:04 pm

guys, i am super frustrated with Clarendon

our color and kitchen appointment have been signed off since 4 jun and 27 may and until now after 1 month, they are still not able to raised PCVs for us.

And the worse part is we cannot have our final plan drawn without the color and kitchen done. Tender expire on 10 August after it has been extended and the bank want slab to be put on by 5 August 2010. Very unlikely to happen judging by how slow they are.

Seriously seriously something is very wrong with the way they do things. What is so hard to raise a PCVs???

infocus · Jul 06, 2010 10:15 pm

Excuse my lack of knowldege, but what are PCV's?

Waterfall2 · Jul 06, 2010 10:26 pm

Hi Meatpie,

You are not alone! we experienced the same. Keep email your CSO for an update and remind them that your tender will expire soon.

Once you signed your final contract you still have to wait for 20 working days before they start the building process. I don't think you will have your slab by 5-Aug

meatpie · Jul 06, 2010 10:34 pm

infocus

Excuse my lack of knowldege, but what are PCV's?

sorry

PCV is post contract variation

after each appointment if you add something, they need to raise a PCV for you to sign and this to be added into your final amount to pay

meatpie · Jul 06, 2010 10:41 pm

Waterfall2

Hi Meatpie,

You are not alone! we experienced the same. Keep email your CSO for an update and remind them that your tender will expire soon.

Once you signed your final contract you still have to wait for 20 working days before they start the building process. I don't think you will have your slab by 5-Aug

yeah, it will definetely pass the 5 August and also the tender expiry as well on 10 August 2010. , i will make a big ho-haa if they dare even ask for an increase after 10 Aug 2010

i have already ask my CSO that i want to speak to upper management if i dont get my PCV done by this friday.

Maybe i should get Today Tonite to do a story on Clarendon home. Ripping off customer by delays and unreasonable contract terms. I just hope the building process will not as bad as this process to get it constructed

royboy · Jul 06, 2010 10:50 pm

Guys

Whats the tender expiry period? Ours says it expires in 14 days?? Does that sound right?

royboy

Waterfall2 · Jul 06, 2010 11:05 pm

FYI - GFdo advised me that The NSW manager "Andrew...", he is no longer working for C.

Once the building start everything will be smoother, provided there is no change with your chosen products/goods.

Colour dept is a busy/slow/trouble maker, they are taking a long time to process a simple task.
The brick we choose was dis-continued. The SS notified us on Friday, we picked a new brick and notified them next Monday. For some reason the Colour dept ! who what they do, No brick were delivered until 3 weeks later and we missed out all the good sun shine. Our brick layer said normally take them 4 weeks to completed the job, with our job took them 6 weeks :-(

I think I should get a job in C :-)

to review and improve their internal process. To help them to speed up the process. One other thing I noticed, they don't communicate between depts.

Waterfall2 · Jul 06, 2010 11:10 pm

royboy

Guys

Whats the tender expiry period? Ours says it expires in 14 days?? Does that sound right?

royboy

Hi Royboy,

They tender presented the plan to your during your first tender appointment. They give you 14 days to sign off the first tender documents.

Once you signed off the first tender docs, you will be given 6 months to get your DA approve and sign off the final contract otherwise we need to pay to extend your tender.

meatpie · Jul 06, 2010 11:35 pm

Waterfall2

FYI - GFdo advised me that The NSW manager "Andrew...", he is no longer working for C.

Once the building start everything will be smoother, provided there is no change with your chosen products/goods.

Colour dept is a busy/slow/trouble maker, they are taking a long time to process a simple task.
The brick we choose was dis-continued. The SS notified us on Friday, we picked a new brick and notified them next Monday. For some reason the Colour dept ! who what they do, No brick were delivered until 3 weeks later and we missed out all the good sun shine. Our brick layer said normally take them 4 weeks to completed the job, with our job took them 6 weeks :-(

I think I should get a job in C :-)

to review and improve their internal process. To help them to speed up the process. One other thing I noticed, they don't communicate between depts.

it makes me wonder why so many people still go with Clarendon? If i know it is this bad, i would probably not go ahead with them if i can start all over again but it is too late now. I dont hate Clarendon home just the management side which is appaling

Lex · Jul 07, 2010 10:11 am

Hey meatpie, just email her every day and include her manager. Could also add that you will not be responsible if the documents (ie. C) are not ready before tender expiry. (Having said that, it is likely that they would extend the tender without applying the price increase, but you can't rely on luck.) Also make sure that you study the Contract they gave you before well in advance, because once they send you the final docos, you won't have time. Also ask her to email you the final construction Plans (and everything else that she may have in electronic form) as soon as they are done (don't wait for them to be posted with the contract). Gives you more time to spot any sudden not asked for changes

Also, sometimes they just lose your docos :roll:

- so resend her your kitchen or whatever she;s not delivering.
Did you manage to get the detailed technical kitchen plans from Kitchens place??
Also, the 20 days is more like "up to" 20 days - so once the cooling off period expires, you might see them on the site the following day, you never know

meatpie · Jul 07, 2010 10:21 am

Lex

Hey meatpie, just email her every day and include her manager. Could also add that you will not be responsible if the documents (ie. C) are not ready before tender expiry. (Having said that, it is likely that they would extend the tender without applying the price increase, but you can't rely on luck.) Also make sure that you study the Contract they gave you before well in advance, because once they send you the final docos, you won't have time. Also ask her to email you the final construction Plans (and everything else that she may have in electronic form) as soon as they are done (don't wait for them to be posted with the contract). Gives you more time to spot any sudden not asked for changes

Also, sometimes they just lose your docos :roll:

- so resend her your kitchen or whatever she;s not delivering.
Did you manage to get the detailed technical kitchen plans from Kitchens place??
Also, the 20 days is more like "up to" 20 days - so once the cooling off period expires, you might see them on the site the following day, you never know

Hi lex

did you take a home loan? they asked for this thing

- A loan approval letter with the amount being borrowed
- Authority to commence construction
- A letter from the bank advising that all documents have been executed and funds are ready to be drawn down from.

i did mine with westpac and they send them a letter called builder's pack but the loan manager said she never see westpac done the above letter to customer before. is this true?

our colour and kitchen has not even been raised for PCVs (more than one month now) and hence no final plans has been drawn yet.

We did not get any technical kitchen plan from kitchen place. they (YHK) did give us a diagram but not the detailed one. so do you ask the detailed plans from YHK?

if i can walk out now, i will walk out from this deal. so sick of dealing with them. it is like talking to a brickwall. ::angry::

Lex · Jul 07, 2010 11:18 am

Sorry can't help with Westpac ... but I don't see why 'A loan approval letter with the amount being borrowed' would be a problem. I would write it myself and then just get Wp to sign, stamp and date. It's just assurance for the builder and it's fair that they ask for proof of funds (but on the other hand, if you already have the letter from the bank advising that all documents have been executed and funds are ready to be drawn down from, perhaps this is surplus - just check with CSO via email - you might not need it).
With the kitchen - you might be fine with the signed sketch; it also depends on the original design if they have the potential to make some more serious errors :roll:

. We asked, they said they don't do them (but alegedly they do for some people :evil:

). I'd say the delays are normal - we didn't get the kitchen included for a very long time, but keep reminding her

. And don't forget the rule number one - check your plans (and tender) and keep checking them, then check them again

meatpie · Jul 07, 2010 11:23 am

Lex

Sorry can't help with Westpac ... but I don't see why 'A loan approval letter with the amount being borrowed' would be a problem. I would write it myself and then just get Wp to sign, stamp and date. It's just assurance for the builder and it's fair that they ask for proof of funds (but on the other hand, if you already have the letter from the bank advising that all documents have been executed and funds are ready to be drawn down from, perhaps this is surplus - just check with CSO via email - you might not need it).
With the kitchen - you might be fine with the signed sketch; it also depends on the original design if they have the potential to make some more serious errors :roll:

. We asked, they said they don't do them (but alegedly they do for some people :evil:

). I'd say the delays are normal - we didn't get the kitchen included for a very long time, but keep reminding her

. And don't forget the rule number one - check your plans (and tender) and keep checking them, then check them again

yeah thanks lex. the problem is our bank wanted the slab to be put on by 5 aug 2010. thats why the rush. otherwise we will need to reapply again.

i am no longer working since i have the bub. only my hubby is working. when we apply the loan, we apply when both of are still working and my hubby run a business and so thats another minus. bank seems dont really like business people at all. it is easier to get loan if you take salary rather than running a business

mp

Domestic Bliss · Jul 07, 2010 3:13 pm

Mellarnie, from reading other posts on this forum, other builders paid for the electricity until handover.

Mellarnie · Jul 07, 2010 3:43 pm

Domestic Bliss

::: Mellarnie, Cl@rendon seem to be using every tactic to gauge peoples eyes out. From reading other articles on this forum, other builders pay for the electricity until handover.

Clause 49.

It is the owners responsibilty to provide and pay for all water for the use of the builder for the entire period of the building works.

It is the owners responsibilty to provide and pay for all electricity consumed by the builder during the construction of the building works.

I thought most builders would charge you for the electricity and water?

Domestic Bliss · Jul 07, 2010 4:39 pm

Here are a couple of examples on this forum where the builder takes responsible for electricity charges:
(I have typed the user's name and their comment)

aldavies3 -
The owner is responsible for all water usage charges during the building period.
With the electricity, the contract states, "The owner agrees to nominate the builder to act as an agent in nominating TRU Energy at settlement for power connection in their name. The Builder is responsible for electricity usage charges for the duration of the building work."

jimmalenko -
I enquired with our SS (Big M) after lights were left on one night, and he reassured me that M pay the power bills until handover (without chargeback).

Lex · Jul 07, 2010 6:14 pm

To be fair, it needs to be said that all traders who need power use their own generators/power. I doubt that this will somehow be charged to the client at the end or later.
But boy do they use water !!! :::

Waterfall2 · Jul 07, 2010 10:52 pm

Landscape plan - Does anyone know if we need to follow the submitted landscape plan? Can we have different tree and plan?