Browse Forums Building A New House Re: how helpful is your csc... rate 1 to 10... 10Mar 21, 2008 1:40 pm Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: how helpful is your csc... rate 1 to 10... 12Mar 22, 2008 8:55 am My Blog... http://ahouseonthehill.blogspot.com/ Re: how helpful is your csc... rate 1 to 10... 14Mar 22, 2008 11:28 am Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: how helpful is your csc... rate 1 to 10... 15Mar 22, 2008 2:46 pm LOL... I thought it was just me....
In theory the CSR is suppose to be your main point of contact to the builders. Whilst contact with the BS is preferred, there's quite a bit of admin stuff that's best organised through the CSR. We count on the CSR's to be knowledgable, professional & customer driven. With the amount of money we are spending this is the least we should receive. Why then do builders assign young females barely out of high school to do this important customer interaction role? These girls appear to have no "real" work ethic & don't care about customer satisfaction. Re: how helpful is your csc... rate 1 to 10... 16Mar 24, 2008 10:49 pm hehhe for awhile there i thought our csr was going to be .... >.< but after FINALLY meeting him at the contract signing, its not too bad...i check our pd 24/7 thingy quite regularly and he updates it with all sorts of stuff...so....
7/10.....but i'll wait til we start building....hehhehe Re: how helpful is your csc... rate 1 to 10... 17Mar 28, 2008 11:03 pm knowledge - 2/10
responses to queries - 1/10 communication 3/10 overall - useless Thats what happens when you hire people based on looks and not expertise. I don't understand why it seems to be such a low priority with builders when that person is the main interface between the customer and the company. The sales people on the other hand were 10/10. Re: how helpful is your csc... rate 1 to 10... 18Mar 29, 2008 4:29 am 2/10 for us.
Our CSR is lovely & friendly but her weekly update is totally useless. She tells me things that have usually happened a week ago (eg the brick layers finish on a Friday and have packed up and gone - a week later our CSR says 'the bricklayers are nearly finished'). It drives me crazy! Re: how helpful is your csc... rate 1 to 10... 19May 01, 2008 11:22 pm good to here i'm not alone here. any tips on how i can get things moving with our cso? it has been 3 months and now contract signing is cancelled again... with NO GOOD REASON! Re: how helpful is your csc... rate 1 to 10... 20May 02, 2008 9:23 am What is a CSR?
We have a site supervisor who promises things that are not going to happen but other than that Nada But the house is cheap... Thanks mate. Yeah good points! Leaning towards Option 3 to get a bit extra space in the cabinets but not going too crazy high (and expensive). Would require a mini… 13 40237 Broker here - legislation says that every true broker must put the clients best interests before theirs so in theory they must offer you the best options for you on their… 2 46197 The worst thing you can do is sign a building contract without a pre contract review. Over the years many people have come to me with disputes where they just signed… 0 8559 |