Browse Forums Building A New House Re: Anyone else having problems with @d3nbr00k or M@kbuild? 6Dec 23, 2007 8:49 pm Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Anyone else having problems with @d3nbr00k or M@kbuild? 12Dec 23, 2007 10:13 pm SouthBris Yeah I had a friend over for dinner tonight who was the former president of the Master Builders of Australia By the way, that's a nice friend to have. Re: Anyone else having problems with @d3nbr00k or M@kbuild? 13Dec 23, 2007 10:18 pm **Phoenix** SouthBris Yeah I had a friend over for dinner tonight who was the former president of the Master Builders of Australia By the way, that's a nice friend to have. I exaggerated a little bit and my wife just corrected me.. He was the Vice President but now a life time member Still about as good as it gets for advice. Re: Anyone else having problems with @d3nbr00k or M@kbuild? 14Dec 23, 2007 10:19 pm He still knows his stuff though, keep him close during your building process i say!!!! Re: Anyone else having problems with @d3nbr00k or M@kbuild? 16Jan 28, 2008 2:57 pm We did come to some kind of comprimise... We wrote a very in depth letter to the head of the company and they have since told us that they have made major changes to their company to prevent the same problems again.
In the end we had 2 major compaints. 1 was that our consultant refused to give us a breakdown on something that we felt we were being overcharged for. This was addressed my the manager and even though we still feel we were overcharged we were satisfied with the breakdown. The second was something that was promised to us by the sales guy. There were 4 items which we were told would not be included (we did not check the model number on the contract when we signed) and the manager came back to us saying that 4 of the items would cost $580 and he would go us halves. We agreed and then when the contract came out only 2 of the items were included (at the agreed $290 for 4). We were sooooooo disappointed but we aren't going to keep fighting over such a small item. In the end we are just MUCH wiser that the company that we are dealing with are now a franchise and some offices seem VERY budget orientated. I can only stress to people that a reputation of honesty and customer service was developed before the company went to a franchise so please beware that your office (based on region) might be more interested in making $290 and not in upholding a good name or having happy customers. traditional gable roof facade - Have you did the dark and light gray color combination in facade with gray stone in facade… 0 4211 A survey must’ve completed by a certified surveyor. This form part of every DA requirement 3 223610 I am not a brick expert, but rendering would be 1 option, it would be costly to do the entire house though.... 2 6679 |