We have just been inforrmed that Telstra installed only four copper wires on our phone line form exchange instead of usual 6. This is a new construction. This problem is called pair gains which means that we can only get ADSL internet which is slow and costs more than any other option.
Could you please advise how to go about with Telstra to ask them to remove pair gains?
There is no cable in this area yet so we really do not have any option. Is any body else living near stanhope gardens, kellyville etc who have a similar problem.