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I have been dealing with Alastair Read - who have other people been dealing with?
Try contacting Stuart Burnett at Dunlop in Melbourne: sburnett@dunlopflooring.com.au
Browse Forums Flooring & Floor Covering Re: Heartridge Vinyl Planks 23Dec 18, 2023 3:09 pm Spent 25k on new Karndean Longboard vinyl planks 18 months ago.Initially, the installer was going to put the vinyl flooring straight over laminate wood flooring in the family room and over slate tiles in the kitchen and dinning room. I questioned this and they said that the leveling compound that goes on the floor will even out everything(?) However, I had the slate flooring removed(2days with a breaker hammer), Removed all the carpet from elsewhere (bare concrete underneath) except bedrooms and left the laminate timber floor.The flooring company had the %#@%$# Gaul to try and charge $800 for extra leveling compound for me removing the slate floors.Now, for the second time in 6 months ,the flooring over the old laminate is buckling and lifting, particularly along the edges .no where else is there an issue(where the new floor was put over the concrete sub floor). In hind sight, would have gone for good quality carpet instead of this crap) Re: Heartridge Vinyl Planks 24Jan 16, 2024 6:21 pm ![]() Spent 25k on new Karndean Longboard vinyl planks 18 months ago.Initially, the installer was going to put the vinyl flooring straight over laminate wood flooring in the family room and over slate tiles in the kitchen and dinning room. I questioned this and they said that the leveling compound that goes on the floor will even out everything(?) However, I had the slate flooring removed(2days with a breaker hammer), Removed all the carpet from elsewhere (bare concrete underneath) except bedrooms and left the laminate timber floor.The flooring company had the %#@%$# Gaul to try and charge $800 for extra leveling compound for me removing the slate floors.Now, for the second time in 6 months ,the flooring over the old laminate is buckling and lifting, particularly along the edges .no where else is there an issue(where the new floor was put over the concrete sub floor). In hind sight, would have gone for good quality carpet instead of this crap) Don't blame the brand, question the install. You NEVER lay over slate floors! In anyway possible, let the flooring company do the take up of the slate, as they know how and where the levels needs to be for viny installs. I've been selling Karndean for 20 years and recommending Karndean for all my clients for 30 years, no issues here. Sorry for your bad experience. Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Hello everyone, We have been offered 2 products for the engineered floor: 1) Wonderwood floors, 15mm, 3mm veneer, tongue and groove 2) Heartridge Riviera Oak by Dunlop,… 0 1136 Hi l plan to install a self adhesive vinyl plank floor. l first need to attach masonite boards underlay to by plywood subfloor of my house. What size nails and how many… 0 9686 Levelling compound Ardit is the best but buy a bag of sand and make sand dam to protect your wood floor 2 16903 ![]() |