Browse Forums Building A New House Re: Metricon sending legal threats to members of Facebook pa 4Aug 30, 2022 12:24 pm Architectural Homes & Duplexes - specialising in custom designing homes to your budget Get a Free Onsite Consultation Today or send a PM for information, questions or advice. Re: Metricon sending legal threats to members of Facebook pa 8Sep 04, 2022 5:05 pm ~perthgirl~ Can the builder really / actually come after you if you put up a picture saying - this is what you get with Builder XYZ - ? "This is what you get when...." implies all of their work is bad, rather than just your example of the poor work. Not to mention thats rarely where it ends either. People get workd up and say much worse things, often becoming slanderous in an attempt to cause their business harm because they feel wronged. So yeah they could depending on the context. Remember that there are thousands of happy and satisfied customers too. The output is only as good as the trades doing the job some of the trades are good, others not. Dark matter scientist, can breathe underwater, mind reader and can freeze matter just by willing it. Trust me, its in my sig. Re: Metricon sending legal threats to members of Facebook pa 9Sep 04, 2022 5:36 pm If your pictures and facts are genuine, and you don't defame anyone (read the defamation law first) you are entitled to comment about your Metricon issues and unsatisfactory experience publicly. This benefits eveyone, including Metricon.
Good to know Metricon is now taking the customer feedback seriously with lawyers fees at around $750 per hour. Those detailed comments with photo evidence on facebook will surely assist Metricon management to assess their performance and conduct the necessary counselling and make appropriate personnel changes to improve their current build quality and often cynical, dismissive behaviors as documented by facebook and other forums. Onwards and upwards! In the meantime however, until they actually lift their game, caveat emptor! Re: Metricon sending legal threats to members of Facebook pa 10Sep 05, 2022 8:10 am ~perthgirl~ Can the builder really / actually come after you if you put up a picture saying - this is what you get with Builder XYZ - ? Hi Perthgirl, Noname is correct. So I have personal experience with this when in 2018 I posted photos in this forum of defective work by a builder ( not Metricon) and they sued me for defamation. I had to engage a defamation barrister and went through the whole process of spending a ton of money and here is what I learnt: 1. In NSW businesses can not sue individuals for defamation ( not sure about other States), but there is another avenue they can get you on which is harder to prove ( cant remember the legal term) which kicks in if you are actively encouraging other people to not do business with the company in question. 2. You need to keep your comments to being just about your own personal experience with your build and you can not generalise as per Noname's post and say that they are terrible on every job as they might very well have heaps of happy customers. Whilst I managed to do everything that protected me legally with my posts, it was still a pain and very costly to defend myself. So the key takeaways are always be very careful about what you publish online and only refer to your own personal experiences and be completely truthful in what you write. Do not exaggerate and do not generalise. So in conclusion, be honest, measured and accurate in what you say online, and remember that no matter how bad your experience might be, and how angry you are, when big companies come after you, it can cost you a lot of money to defend yourself. I ended up on friendly terms with the builder ( again not Metricon) after all was said and done, and when I heard his side of the story I actually felt sorry for him. Same as with the company in question ( Metricon). The main person who caused all this drama has now left this world and there are a bunch of mostly nice people in there who are trying to clean up what was left behind. They are building 3 homes in my neighbourhood and seem to be progressing them quite quickly. Anyhow, I hope everyone enjoys their Monday Cheers Simeon Architectural Homes & Duplexes - specialising in custom designing homes to your budget Get a Free Onsite Consultation Today or send a PM for information, questions or advice. Re: Metricon sending legal threats to members of Facebook pa 11Sep 05, 2022 8:29 am Kippers01 If your pictures and facts are genuine, and you don't defame anyone (read the defamation law first) you are entitled to comment about Metricon issues publicly. This benefits eveyone, including Metricon. Good to know Metricon is now taking the customer feedback seriously @ lawyers fees of about $750 per hour. Those detailed comments with photo evidence on facebook will surely assist Metricon management to assess their performance and conduct make the necessary counselling and personnel changes to improve on their current poor build quality and cynical, dismissive behavior of their staff. Onwards and upwards! In the meantime however, until they actually lift their game, caveat emptor! Re: Metricon sending legal threats to members of Facebook pa 13Sep 05, 2022 5:08 pm I know 3 top builders who have staff employed just to troll the internet and social media sites to eliminate the bad reviews or comments. They will use legal help if they have too or if they come to an agreement if they fix x,y,z you have to remove all content about them and they have legal documents for you to sign already preped for these situations. I guess its a sign of business standards nowadays Re: Metricon sending legal threats to members of Facebook pa 14Sep 05, 2022 5:27 pm Splashers I know 3 top builders who have staff employed just to troll the internet and social media sites to eliminate the bad reviews or comments. They will use legal help if they have too or if they come to an agreement if they fix x,y,z you have to remove all content about them and they have legal documents for you to sign already preped for these situations. I guess its a sign of business standards nowadays That's still a win for the client IMO. Take it where you can Dark matter scientist, can breathe underwater, mind reader and can freeze matter just by willing it. Trust me, its in my sig. Re: Metricon sending legal threats to members of Facebook pa 15Sep 05, 2022 6:08 pm Metricon is extremely sensitive to negative social media. If you experience any difficulty getting them to acknowledge and rectify construction defects i suggest posting clear pictures and honest, balanced, polite details on facebook, insta, productreview etc. Its a faster, more efficient and effective method of communicating with Metricon than calls, texts, email, or via NSWDFT, DBDRV, QBC... etc i understand.
Re: Metricon sending legal threats to members of Facebook pa 18Sep 06, 2022 5:27 am Mirrmu83 what happened to the couple in NSW who won case at Tribunal but refused to pay for completion of house? was all over the pages a little while ago are you talking about the one with the photo shopped expansion joints ( allegedly)? Architectural Homes & Duplexes - specialising in custom designing homes to your budget Get a Free Onsite Consultation Today or send a PM for information, questions or advice. Re: Metricon sending legal threats to members of Facebook pa 19Sep 06, 2022 6:09 am Ashington Homes are you talking about the one with the photo shopped expansion joints ( allegedly)? Allegedly? Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Dark matter scientist, can breathe underwater, mind reader and can freeze matter just by willing it. Trust me, its in my sig. Re: Metricon sending legal threats to members of Facebook pa 20Sep 06, 2022 7:03 am I was being sarcastic Architectural Homes & Duplexes - specialising in custom designing homes to your budget Get a Free Onsite Consultation Today or send a PM for information, questions or advice. Hi, First of all, thank you to this community for sharing your thoughts and opinions. We are in early days of our pre-contract stage for Metricon Doulton and we are… 0 12968 Hello All 🙂 We are planning to start our journey of construction our first home. We zeroed down on Metricon and henley homes based on design suitable for our lot and… 0 9846 We don’t live in VIC so want to know the exterior colours of Lumiere display so we can see it at the paint shop. Not building with Metricon so my request went… 0 19854 |