Browse Forums Renovation + Home Improvement Re: Laminate Flooring - Expectation 2May 28, 2021 6:13 am Architectural Homes & Duplexes - specialising in custom designing homes to your budget Get a Free Onsite Consultation Today or send a PM for information, questions or advice. Re: Laminate Flooring - Expectation 10Jun 01, 2021 1:15 pm caru fivespice Your floors look lovely. I just had laminate flooring put in also, it was a higher end product (Kronoswiss Aquastop 12mm). I wanted the warmth of a wood look floor but could not fit real hardwood in my budget. Overall I am very happy with it but there is the odd feeling of movement in certain areas of the hallway but it's not horrible or anything. Thanks - yes the finish is great and cant fault it. It is the clicky sound that is bugging me (at certain spot). I have been thinking if a thicker underlay would have helped with the imperfect subfloor (i think ours is 2mm by preference floor) Also had a quick chat with AFTA that recommended me to wait for 6 to 8 weeks to give it time to settle (although in some areas - i believe it is purely due to flatness of the subfloor) Caru Just reading the posts, and had to my another 2 cents. Hope you dont mind. I am convinced what you are experiencing is cause by the subfloor not being perfectly level. Its pretty normal with floating floors to have some high spots and low spots unless you spend a ton of money levelling the subfloor. And when I say a ton of money I have heard of people paying $7-10k on floor leveller. I think in 12 months you wont even notice it. i hope so anyway Cheers Simeon Architectural Homes & Duplexes - specialising in custom designing homes to your budget Get a Free Onsite Consultation Today or send a PM for information, questions or advice. Re: Laminate Flooring - Expectation 11Jun 01, 2021 1:50 pm I see yours is a renovation, however here are some comments for new builds with floating floors. If you have selected a floating floor from the builders, or Carpetcall's etc. range or if installing yourself after handover i suggest you check your slab levels very carefully yourself for tolerance, and check levels carefully again after the floor installer has applied the levelling compound to the floor. Definitely before the boards are installed. Don't accept 'she'll be right' type assurances from the SS without checking. Once the boards are down its unlikely they will be removed to level the floor properly. Alternatively you could just revert to tiling which is more tolerant to flatness defects Re: Laminate Flooring - Expectation 12Jun 01, 2021 4:25 pm Thanks again for all the feedback! There is one last thing that I hope you guys have an answer for I just confirmed our underlay is 2mm thick and good quality. Now would a thicker good quality underlay say 3 or 5 mm make a difference especially given the uneven existing tiles? Want to get all the information right before i speak to the installer again Thanks! Re: Laminate Flooring - Expectation 13Jun 01, 2021 5:06 pm I am just a typical consumer albeit with experience of 2 successful floating floor installations after some mucking around to get them right. The flooring retailer, distributor, importer, agent...would be better placed to answer your question, however i doubt a thicker underlay will solve the problem. May even make it worse. The boards are engineered to be very flat and they need a flat firm surface to 'float' on. Re: Laminate Flooring - Expectation 14Jun 10, 2021 12:22 pm Thought its good to share some updates regarding the problem I am having with my laminate flooring; hope it might benefit others who experience the same problem. The retailer organized the manufacturer to come and inspect the floor and they did come today. They acknowledged that there are couple of problematic spots around the house; and will work towards solution. The check was quite thorough and some general findings are as follow 1\ Uneven subfloor (no surprise here) - the funny thing is those that are uneven are actually quiet (not making noise at all) 2\ Though in general the sub floor is okay in terms of flatness and level 3\ Some of the planks joint are not tight enough 4\ They might need to make bigger / wider gap along the perimeters to release the tension It is a combination of few factors - but was promised that they will fix them Regarding the noise / sound 1\ Consistent clicky noise was identified and they will try to find the best solution to rectify 2\ Dry noise will disappear overtime In my humble opinion, the onus is on the retailer and its team of installer to rectify (or at lease analyze) problems raised by customers - at the minimum they should at least come and check (although I am not entirely sure what the normal process is in the flooring industry) I am glad, although it will take time to rectify - that this does not turn out to be a blaming game. I did mention the laminate brand that I have - and from this experience alone I m glad I purchased their brand. It seems to be a business that is well run and looking to be in the game for a long term. Re: Laminate Flooring - Expectation 15Jun 10, 2021 4:47 pm My first floating floor installation had some clicking and popping noises. The installer blamed the boards (retailer), and the retailer blamed the floor leveller and installer... At the completion of the work they all wanted to be paid for their parts separately until i pointed out to them that the retailer's quote was for 'supply and install' and the invoice would not get paid until the job was done correctly. They argued for a few days then worked together to fix it. Re: Laminate Flooring - Expectation 16Jun 21, 2021 7:27 pm Another update: the floor guy sent by the manufacturer came to try fixing a few planks. His method was to drill a few holes in between the planks and injected glue. It seems to be working. It looks like he will need to spend 2 to 3 days to get them fixed. Re: Laminate Flooring - Expectation 17Jul 24, 2021 11:19 am Hi again - hope everyone is safe! Need opinion here. Long story short both manufacturer and shop have come to an agreement that the installation was not properly done and they have agreed to re-install the floor (laminate floorboard). The installer and the manufacturer will do the installation together; to ensure it is properly done. Is there anything else that I need to be aware of to ensure that the installation is properly done this time (self level, choice of underlay, etc, gluing the joint, etc?) Do i need a new floorboard? or the old one can be re-used if they can be re-used? Thanks again Re: Laminate Flooring - Expectation 18Jul 27, 2021 1:20 pm Check the levelness requirement specification of the boards and check your floor surface to the mm after its been levelled to ensure your boards and new base surface will be happy together. 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