Browse Forums Building A New House Re: Building with Wisdom Homes 15861Jun 21, 2020 6:19 pm manhattan52 if a client notifies wisdom homes of a squeaky floor after the 90 days maintenance period but before 2 years is up will they fix it? Your earlier response indicated to me they would. Was I mistaken? Re: Building with Wisdom Homes 15862Jun 21, 2020 6:19 pm Manhattan52 Manhattan52 We finally got our keys..but after living for 24hrs we have found that the floor makes queaky noise when we walk on the top floor..does this happen with everyone?? It feels like the wood between the floors is weak n makes weird noise that its very annoying to anyone in ground floor..could this be reported as a finding in maintenance period or is it something that can't be fixed? Can definitely be fixed in maintenance. They will fix squeaky floors for 2 years. The maintenance period doesn’t expire after 90 days. The 90 day period is when they ask you submit your list, however you can do this at any time during the 90 days All non structural items will be fixed for 2 years. Floors can creak/squeak seasonally dependant on weather Very true however the issue with squeaking floors is the screws to floor joists that create the squeak. This is a easy fix for wisdom homes however carpet will most probably needs to be pulled back in order to get this fixed Goodluck Building trust through excellent work. Re: Building with Wisdom Homes 15863Jun 21, 2020 6:23 pm [quote="Norfolk":3j9jwgxh]@manhattan52 if a client notifies wisdom homes of a squeaky floor after the 90 days maintenance period but before 2 years is up will they fix it? Your earlier response indicated to me they would. Was I mistaken?[/quote:3j9jwgxh] As previously stated yes they will fix it Re: Building with Wisdom Homes 15864Jun 22, 2020 8:46 am manhattan52 Ok, i got it! You confirm Wisdom homes will fix squeaky floors that are notified to them after the 90 days maintenance period has elapsed, and up 2 years after handover date. Excellent service! May we know in what capacity or basis you can confidently make this confirmation of Wisdom Homes' service? Will wisdom homes also fix other defects notified to them after the 90 day maintenance period has expired? If so, what other typical non structural issues would they (or have they recently) fixed in this circumstance? This level of their follow up service for minor defects may be of interest to some recent clients I think. Such marketing and follow up service representations like this one could also be written into wisdom homes contracts, and other pre sales documents to formalize them, and reassure Wisdom's prospective clients, what do you think? Re: Building with Wisdom Homes 15865Jun 22, 2020 11:35 pm Hi Norfolk, it wasn’t the actual items themselves it was preparing the site and scaffolding for the next steps I.e changing heights and/or adding/removing the scaffold. Norfolk @nickmutch your comment on 20.06.2020 does not seem right to me; “Yeah build time was around 11 months, works really slowed in late Nov as we had completed brick and were almost at lock up however as installed solar + tesla which delayed the rest of the sequence“. How could these 2 items delay your build? These are both external items that are Installed on the roof and side of your house, and should not affect the other construction items or the sequence. They can be installed anytime after the walls and roof are finished. Ideally, the Tesla battery may be as late as possible due to risk of theft - like Wisdom's contract policy for kitchen appliances installation after handover. What did Wisdom Homes advise you in justifying this questionable delay? I assume renting in the bayside area costs about $1,000 per week, which is not insignificant. What liquidated damages amount, as some compensation for Wisdom Homes' delays, will you be able offset against your final invoice? Re: Building with Wisdom Homes 15867Jun 26, 2020 8:17 am Hi there What are the things to look out for at the PCI. We are going to have our in a couple of weeks so wanted to prep for it. I have a private inspector who will do an inspection prior to the PCI as well Re: Building with Wisdom Homes 15868Jun 27, 2020 6:10 am cs199 Practical Completion means Wisdom Homes thinks your home is complete and able to be lived in except for minor defects to be rectified later. Don't take this inspection lighty. The Practical Completion inspection is your last opportunity to check everything before making your final payment. It’s an important inspection, not just for superficial defects like paint and scratches etc. it’s recommended that you take your time and check the fundamentals at PCI. Don’t just rely on your inspector who has had limited time onsite. Carefully check the outside walls are straight and plumb. Look at the detailing at the corners, windows and edges etc. Is anyting overhanging the slab? Check the inside walls and ceilings are straight and plumb with no ugly waves or bows. Check all bulkheads, niches and corners are correct. Are your windows square and level? Check your floor is level to suit your planned flooring. These things will annoy you and devalue your home later if you miss them. Don’t fall for the standard builders' ‘game’ at PCI of focussing on fluff, putting bits of blue tape onto blemishes! This is the game your SS wants to play. Take your time checking the more important things carefully. Dont be rushed. I know many new homebuyers who have taken more than half a day for PCI. Ask your SS to help you with your checks. He should do this enthusiatically to ensure the quality quality workmanship promoted by Wisdom Homes. You can buy him coffee and lunch to show your appreciation. If you find these type of defects then you should refuse to sign the PCI document and formally dispute that PCI has been achieved, noting the defects and requesting Wisdom Homes rectifies them and a follow up inspection. Do not be fobbed off onto Wisdom Homes 90 day maintenance period for this. Once builders have your final payment there is less incentive to fix things... In preparation for your inspections I recommend you familiarise yourself with the New South Wales Department of Fair Trading Guide to Standards and Tolerances, and buy (or borrow) some measuring tools at Bunnings such as a 2 metre straight edge, window packers, spirit level, carpenters square, work light, step ladder. Hope this helps. Re: Building with Wisdom Homes 15869Jun 29, 2020 9:12 am Norfolk @cs199 Practical Completion means Wisdom Homes thinks your home is complete and able to be lived in except for minor defects to be rectified later. Don't take this inspection lighty. The Practical Completion inspection is your last opportunity to check everything before making your final payment. It’s an important inspection, not just for superficial defects like paint and scratches etc. it’s recommended that you take your time and check the fundamentals at PCI. Don’t just rely on your inspector who has had limited time onsite. Carefully check the outside walls are straight and plumb. Look at the detailing at the corners, windows and edges etc. Is anyting overhanging the slab? Check the inside walls and ceilings are straight and plumb with no ugly waves or bows. Check all bulkheads, niches and corners are correct. Are your windows square and level? Check your floor is level to suit your planned flooring. These things will annoy you and devalue your home later if you miss them. Don’t fall for the standard builders' ‘game’ at PCI of focussing on fluff, putting bits of blue tape onto blemishes! This is the game your SS wants to play. Take your time checking the more important things carefully. Dont be rushed. I know many new homebuyers who have taken more than half a day for PCI. Ask your SS to help you with your checks. He should do this enthusiatically to ensure the quality quality workmanship promoted by Wisdom Homes. You can buy him coffee and lunch to show your appreciation. If you find these type of defects then you should refuse to sign the PCI document and formally dispute that PCI has been achieved, noting the defects and requesting Wisdom Homes rectifies them and a follow up inspection. Do not be fobbed off onto Wisdom Homes 90 day maintenance period for this. Once builders have your final payment there is less incentive to fix things... In preparation for your inspections I recommend you familiarise yourself with the New South Wales Department of Fair Trading Guide to Standards and Tolerances, and buy (or borrow) some measuring tools at Bunnings such as a 2 metre straight edge, window packers, spirit level, carpenters square, work light, step ladder. Hope this helps. Thanks, makes a lot of sense. Its our first build so didn't have much idea what to look out for Re: Building with Wisdom Homes 15870Jul 02, 2020 1:07 pm Hi All, I've got a question regarding payments. In the contract state 20% Due on completion of brickwork or external cladding materials However, in the final document (yet to be signed), they've added: 20% Due of Completion of Brickwork. (no roof tiles laid) Is this something I need to worry? or should I ask to remove (no roof tiles laid) ? Cheers Re: Building with Wisdom Homes 15871Jul 04, 2020 7:37 am malypetu this should say something like 20% due on completion of external cladding and roofing to Australian standards. Also check your liquidated damages amount carefully and negotiate this. If Wisdom Homes delays your building progress due to tardiness, poor focus, or because they don’t want to rectify some defects this could cost you thousands in extra rent and other costs later. Its a good idea to check Wisdom Homes contracts very carefully. Wisdom have a long history of including the unfair special clauses, as identified and acted upon by the ACCC in late 2018 after a number of customers complained about them. Re: Building with Wisdom Homes 15872Jul 06, 2020 10:12 am Norfolk @malypetu this should say something like 20% due on completion of external cladding and roofing to Australian standards. Also check your liquidated damages amount carefully and negotiate this. If Wisdom Homes delays your building progress due to tardiness, poor focus, or because they don’t want to rectify some defects this could cost you thousands in extra rent and other costs later. Its a good idea to check Wisdom Homes contracts very carefully. Wisdom have a long history of including the unfair special clauses, as identified and acted upon by the ACCC in late 2018 after a number of customers complained about them. Norfolk We've tried to change the $40 day to $80 day seems more close (still not same) as rental per week, we received a reply "Denied" No more than that. I am not sure how you can negotiate with them after they "denied" the request. Re: Building with Wisdom Homes 15873Jul 06, 2020 2:44 pm malypetu clearly Wisdom Homes has no confidence in their capabilities to deliver your new home on time, or to an acceptable standard of workmanship. The number of weeks construction time in their contract is effectively meaningless because they won't commit financially to this with a realistic liquidated damages amount. Their contract transfers the financial risks of construction delays and any defect rectification works driven delays to you with a token liquidated damages amount of $40 per working day (less documented rain days). It should be up to $1,000 per week to reflect your real costs / or income losses. You could ask them to delete any reference to liquidated damages in the contract. In the event of delays this would leave things open for you to claim your full actual substantiated costs at NCAT. (HIA contract liquidated damages clauses serve to 'cap' builders costs and reduce their financial risk) Alternatively, based on Wisdom's track record, you could just assume some delays and budget accordingly for your costs of these, say $15,000 extra. Ask Wisdom Homes to discount their final price by this amount. Ultimately it's up to Wisdom Homes what buyer protection they offer in their contracts, and up to you what you accept. To get Wisdom to realistically negotiate with you they will need to think that you could walk away. In the current depressed environment don't be in any hurry to sign a contract. 2nd tier volume builders like Wisdom Homes were struggling before COVID, and will now be desperate, and more flexible to secure your signature on the contract. Re: Building with Wisdom Homes 15876Jul 06, 2020 9:04 pm malypetu Hi All, I've got a question regarding payments. In the contract state 20% Due on completion of brickwork or external cladding materials However, in the final document (yet to be signed), they've added: 20% Due of Completion of Brickwork. (no roof tiles laid) Is this something I need to worry? or should I ask to remove (no roof tiles laid) ? Cheers I think that's normal or at least what I've noticed on our contract, it also has the (no roof tiles laid). Hope that helps. Re: Building with Wisdom Homes 15877Jul 07, 2020 9:09 am M4bath malypetu Hi All, I've got a question regarding payments. In the contract state 20% Due on completion of brickwork or external cladding materials However, in the final document (yet to be signed), they've added: 20% Due of Completion of Brickwork. (no roof tiles laid) Is this something I need to worry? or should I ask to remove (no roof tiles laid) ? Cheers I think that's normal or at least what I've noticed on our contract, it also has the (no roof tiles laid). Hope that helps. Just to provide information for others. The contract (at least mine) did not have "no roof tiles laid". I've requested to be removed and it was, without issues. In terms of speed, CDC was meant to be ready before Christmas 2019, however, it was issued, after complaining many times, at the end of May. In actual fact, nothing has been done on our site and it is been a year since we start. Re: Building with Wisdom Homes 15879Jul 07, 2020 9:29 am malypetu M4bath malypetu Hi All, I've got a question regarding payments. In the contract state 20% Due on completion of brickwork or external cladding materials However, in the final document (yet to be signed), they've added: 20% Due of Completion of Brickwork. (no roof tiles laid) Is this something I need to worry? or should I ask to remove (no roof tiles laid) ? Cheers I think that's normal or at least what I've noticed on our contract, it also has the (no roof tiles laid). Hope that helps. Just to provide information for others. The contract (at least mine) did not have "no roof tiles laid". I've requested to be removed and it was, without issues. In terms of speed, CDC was meant to be ready before Christmas 2019, however, it was issued, after complaining many times, at the end of May. In actual fact, nothing has been done on our site and it is been a year since we start. It might have those words to indicate that although the frame, roof truss, bricks etc is done or time for payment is not an indication the roof tiles will be done by then. If you have removed it, does that mean it will be done as part of brickwork? Re: Building with Wisdom Homes 15880Jul 07, 2020 9:50 am manhattan52 the standard HIA contract says "lockup, the stage when a house's external wall cladding (brickwork) is installed, eaves lining and roof covering (tiles or steel) is fixed". Why does Wisdom Homes include a special clause i.e."no roof tiles laid" in their contracts to exclude the roof here? Can someone please offer some advice? Im DESPERATE. Because I'm completely and utterly exhausted. How long are variations taking with other companies at the moment? We… 0 11946 In fairness nobody gave a crap about the ACCC and the gag clauses continued in the pro forma templates of a few other builders after the ACCC took on Wisdom, and more… 20 57430 Hi Everyone, I am exploring builder in NSW and received a very tempting quote from Wisdom home for their momentum series. I just want to know experience of building… 0 3528 |