Browse Forums Building A New House Re: Anybody built with True Value Homes in Melbourne 45Apr 20, 2020 4:03 am 3in1 Supadiverta. Rainwater Harvesting Best Practice using syphonic drainage. Cleaner Neater Smarter Cheaper Supa Gutter Pumper. A low cost syphonic eaves gutter overflow solution. Re: Anybody built with True Value Homes in Melbourne 48May 07, 2020 4:04 pm Amit75 yymao vickieee I wouldn't trust them, had a bad experience. Thank you. I decided to build my home with metricon now after research. Hello there, I am currently short listing builders for my new home in Woodlea and true value is one of them. I have some questions to ask because my dealings to date have been good, but I haven't signed anything yet so it may be to early to be sure. vickieee, why don't you trust them? What experience did you have? yymao, you ended up signing with metricon who were on my list until all the media coverage regarding slab heave. I don't want to risk it especially considering my soil type is P. Did you know about the slab heave issues before choosing metricon? Thank you, Amit. Like ⋅ 1 comment ⋅ Pin to Ideaboard ⋅ Re: Anybody built with True Value Homes in Melbourne 49May 07, 2020 8:47 pm Hi bhawnayana11 It is extremely disappointing to see the above slander against True Value Homes. As a manager of this family owned and ran business we pride ourselves on meeting all expectations of our clients who build with us. I find your comments misleading as you have not fully disclosed the fact that you purchased one of our ex-display homes, you never actually built a home with TVH. Purchasing an ex-display home means you are purchasing a pre-owned property and therefore you are purchasing the home as is!! It is not a builder's responsibility to return to the property and conduct repairs after settlement of a pre-owned property has been completed. You purchased a home through a real estate agent with a lease agreement which TVH fulfilled right up until the last day of the agreement as per your comment. Due to the current unprecedented circumstances TVH decided not to extend the lease agreement, therefore the property was handed back to you in the condition that it was purchased. However we did allow your real estate agent to enter the display home while it was still furnished and still under our lease agreement in order to take photos to help advertise your property for lease, i notice this was not mentioned. We need to make it clear that TVH did not snatch your hard earned money. You willingly entered a legal contract committing to purchase an ex-display home via a real estate agent. TVH at not stage forced you into the purchasing this property, this was a decision made by yourself and yourself only. Unlike your comments about wishing the worst for us, the team at TVH wish you all the best today, tomorrow and forever. Re: Anybody built with True Value Homes in Melbourne 50May 07, 2020 9:53 pm I am actually amazed that u know how to be fully dramatic in a public forum .. what about the fact that I got a threatening phone call From Jason using an unknown number this afternoon about facing legal consequences for just expressing my horrific experience details !! My frustration with ur company is not coz of some petty maintenance issues coz I don’t think my husband and I called u even once to check on how you maintained the premises .. my frustration with ur company has been about the fact that there is no acknowledgment and responsibility.. u r right .. you are excellent in passing the blame and getting rid of your own built home just cause u got an agent to blame things for ... The fact is this is how u deal with people who chose to talk against your organisation rather than accepting , acknowledging and apologising for anything .. like always ur management likes to blame either the lawyers , or the buyer or even ur own real estate agent and u guys are so helpless !! Spare me the drama pls !! And please get ur facts correct before replying !! U guys can keep ur well wishes with u and stop pretending to be nice to us .. if a day comes that I need ur well wishes .. That will be the day when I chose to rather die !!! And I will ensure that I never ever associate my name in my entire life with your management .. it’s my promise to u !! And trust me I never play blame games .. I am not a victim !! And I refuse to be a part of ur blame games and let you be the victim of the situation .. Re: Anybody built with True Value Homes in Melbourne 51May 07, 2020 10:05 pm Also , just a quick recollection of what happened last year We liked an ex-display home through a real estate agent built via TVH. We disclosed at that time that we have enough money ready to buy the home (biggest mistake); however , our circumstances changed and because of the fact that we r from Sydney and we couldn’t understand the legal implications of backing out of the signed contract , we didn’t have a choice in buying the house but were literally threatened and harassed to buy the True value homes hired lawyers , false allegations based on assumptions and complete disrespect of our personal circumstances , also literally using our private details to use their own builders network and use against us etc. So just to be really clear .. we didn’t buy the house out of our own choice .. but literally forced to buy it !! I literally refuse to step inside the bought house as I hate it due to the way we have been treated .. Re: Anybody built with True Value Homes in Melbourne 52May 07, 2020 10:10 pm bhawnayana11 Also , just a quick recollection of what happened last year We liked an ex-display home through a real estate agent built via TVH. We disclosed at that time that we have enough money ready to buy the home (biggest mistake); however , our circumstances changed and because of the fact that we r from Sydney and we couldn’t understand the legal implications of backing out of the signed contract , we didn’t have a choice in buying the house but were literally threatened and harassed to buy the True value homes hired lawyers , false allegations based on assumptions and complete disrespect of our personal circumstances , also literally using our private details to use their own builders network and use against us etc. So just to be really clear .. we didn’t buy the house out of our own choice .. but literally forced to buy it !! I literally refuse to step inside the bought house as I hate it due to the way we have been treated .. Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Re: Anybody built with True Value Homes in Melbourne 53May 07, 2020 10:19 pm U may have 1000 happy customers and so be it .. but u also have one unhappy customer to the extent that she rather die happily than asking a single person from ur organisation for help !! Re: Anybody built with True Value Homes in Melbourne 54May 07, 2020 10:37 pm I can see a bit of a drama here. So what is the story here? You bought display house but decided to bail out of the contract after? What is specifically wrong with the house? Re: Anybody built with True Value Homes in Melbourne 55May 08, 2020 5:48 am Hi Alex Ya , it’s a very long story with a lot of drama !! Basically , I will not be able to point anything wrong with the house !! The house is beautiful and I fell in love with the house after the first time I went to see it .. it’s a lovely house and there is no doubt in my head about it ever .. that’s the reason why I wanted to buy it straight away after only looking at it once .. I belong to a decent family upbringing since childhood .. when we saw the house we had enough money to buy it .. however , a lot of things changed very quickly including the monthly rental lease details for the property were changed as well !! Therefore , we wanted to move out of the contract as we hadn’t paid any deposit into it .. and I have bought house in Sydney a few times and even sold our home as well previously where people have been unable to proceed further with a transaction coz of unavoidable reasons and they want to pull out of a contract by paying a decent compensation .. so I was sort of expecting the same even though without us realising the legal consequences !! We were willing to pay a decent compensation for the time lost etc and kept pleading with our lawyers to negotiate but it all fell on deaf ears coz obviously one contract paper was way above than humanity !! And from that point onwards where a piece of paper is considered above humanity and helping each other .. instead lawyers were arranged , continuously sending us threatening emails about legal actions etc .. I completely lost trust from people in Melbourne !! I would have probably recovered from the incident if there was any change in behaviour , apologies or anything ,. But all I have heard is more threats , complete blame of actions and no respect at all ... I used to love Melbourne and would visit it often but after this experience , I refuse to travel to Melbourne coz it will bring back the experience memories .. I have cried tears of blood while dealing with people who question my integrity like this .. and I can never have a single nice thing to say !! Re: Anybody built with True Value Homes in Melbourne 56May 08, 2020 5:52 am Also , in the past when I have bought a property , I am extremely happy as anyone else would be .. but the whole experience of buying something that I loved in the first instance .. I was hating myself for trusting people ever and expecting humanity .. so it is my fault that I thought humanity exists .. and since then the thought of buying a property outside Sydney is a straight dismissal !! Re: Anybody built with True Value Homes in Melbourne 57May 08, 2020 12:57 pm Hi Bhawnayana11, So just to clarify, you're happy with the house, but just unhappy that you had to proceed with a legally binding contract that you signed with a real estate? After reading the above comments, it looks like the builder has fulfilled it's obligations and liabilities for the lease agreement under the contract, and also produced a quality home? I'm therefore confused by your post. It seems like you are using this forum as a platform for you to rant and attack the builder of a second hand home, because you are angry you were held accountable for your obligations under a signed contract for a home you "wanted to buy". A contract is a formal agreement between parties, which is enforceable by law. Surely this is common knowledge? I have recently built with TVH in Woodlea Estate. Apart from a couple of minor issues, I have had a great experience. Although I had no dealings with the directors themselves, I found the staff members were incredible and went above and beyond to service us. All the best. Michael Re: Anybody built with True Value Homes in Melbourne 58May 08, 2020 6:30 pm One of my clients built with True Value Homes and I did stage inspections. The builder was good to deal with and the construction issues were ironed out during the build. Take this as you like Foremost Building Expert in Australia,assisting with building problems/disputes, building stage inspections,pre-contract review advice for peace of mind 200 blogs http://www.buildingexpert.net.au/blog Re: Anybody built with True Value Homes in Melbourne 59May 08, 2020 7:19 pm building-expert One of my clients built with True Value Homes and I did stage inspections. The builder was good to deal with and the construction issues were ironed out during the build. Take this as you like I am somehow relieved to hear this. Re: Anybody built with True Value Homes in Melbourne 60May 08, 2020 10:49 pm But still worried about these "not included" things. Can anyone help to give unbiased advise. 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