Sliding door clarification (WA build)

Hi guys,

Hoping to get some help on the below. As we are first time builders (BGC) and struggling to understand if we have rights to escalate this further or just to suck it up as they say.

Our sliding doors have been installed and we were quite shocked to see how thick the panel/frame looks. We have been to multiple display homes which feature a slightly slimmer profile and also found someone who has started the same time as us (with the same builder) who has a slimmer frame installed. These are standard doors in the display and are not an upgrade. Our stickers and handles are different to others) Even our site supervisor had never seen this type of door before and had to escalate to management to find out further.

The below is the builder's response and it doesn't make much sense to us at all:

"Windows and doors are covered under the spec and the addenda-

If a supplier changes their product slightly we do not advise clients and are not required to as long as the opening sizes etc remain the same. The new frames have been installed in all of our displays for a while now.

JOINERY

a/

Powder coat aluminium framed windows and sliding doors with sashes as shown on the working drawing

s, supplied, installed and glazed, comprising of manufacturers standard components. Windows will be positioned according to

brick sizes and approximately as shown on the working drawings. Frames not supported internally by slab will have

an aluminium angle cavity closer installed. All windows and doors comply with the minimum requirement

of AS 1288 - 1989.

b/

External front entry door frames to be timber,

rebated for doors and fixed glazing panel for sidelight where applicable"

Any advice would be greatly appreciated.

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