Anyone build with icon homes

joso1234 · Nov 14, 2015 9:51 pm

Hi all,

This is pretty general questions, anyone have built with icon homes? I've been trying to get review on them but seems like it is not as easy as trying to get review of the big builders.

If you have built our know someone who have or a post of the discussion going to help us to do our research before deciding to go with their package. I searched the posts on this site but couldn't find a discussion about them.

Thanks

DeeGee · Apr 27, 2016 5:26 pm

Hi,

I hope this is not too late. I only became a member today and found your post. We will soon be building with Icon Homes as soon as our land at Greenway Estate is registered (hopefully by August).

So far, our experience with the pre-construction work (plans review, colour selection etc) have been quite pleasant. The guys at Icon Homes (Jonathan, Nicole and Jake) have been very accommodating.

tinay · Nov 24, 2019 7:53 am

SaveH2O · Nov 24, 2019 9:49 am

tinay

At tender/contract stage, we were presented with house plans we liked. We had assumed that they did all their due diligence when these plans were presented to us.

I am sorry to hear about your experience tinay but your post does highlight why a pre contract signing consultation with a suitably qualified industry professional who also examines the plans is often highly recommended by many industry professionals and others with similar experience to yourself on this forum.

A builder with a social conscience and integrity would have owned fault and refunded your money in full but this is a broken industry.

When dealing with builders and big budget financial matters, one must never assume.

Let's hope that others may benefit from reading your experience.

tinay · Nov 24, 2019 12:02 pm

SaveH2O

tinay

At tender/contract stage, we were presented with house plans we liked. We had assumed that they did all their due diligence when these plans were presented to us.

I am sorry to hear about your experience tinay but your post does highlight why a pre contract signing consultation with a suitably qualified industry professional who also examines the plans is often highly recommended by many industry professionals and others with similar experience to yourself on this forum.

A builder with a social conscience and integrity would have owned fault and refunded your money in full but this is a broken industry.

When dealing with builders and big budget financial matters, one must never assume.

Let's hope that others may benefit from reading your experience.

Thanks for your reply. You’re right - The reason we’re putting our experience out there is for others to be aware.

SaveH2O · Nov 24, 2019 12:13 pm

Not refunding your money with a huge apology was ethical bankruptcy but going the legal route is often like jumping from the fire into Hell.

I hope that your journey forward is a lot smoother. Good luck.

wagga123 · Nov 25, 2019 3:23 am

Don't know if I could accept just walking away without fighting for a refund. You have a good case. Think about going to your State's consumer authority (they have building dispute services). You might also consider going to your State's Tribunal for relief. Their hopeless incompetence needs to be addressed.