Aug 25, 2019 8:36 pm
I'd love to chat to someone that has experience building, to find out if i am well within my rights to seek compensation for what we paid, how bad the end result is. We would have to maneuver our life around for them to come and fix, AND what the project manager is telling me they will do to "fix" we feel completely taken advantage of. Very unhappy. Major issues, flushing and tiles in 2 bathrooms
Re: First homeowner (no experience) being taken advantage of3
Aug 25, 2019 9:21 pm
So we bought a brand new house, off market, off plan. The two townhouses next to us aren't selling because the workmanship is so bad. We stupidly bough off Market and Off plan. So didn't see the end result till we moved in. The PM has come through and agreed to fix majority, but both bathrooms are floor to ceiling tiles, and probably half of the tiles have a black mark on them down the side (He didn;t know what it was and said he would look into it with the supplier). But it looks like mould. We obviously want that fixed and in my mind, that means re-tiling both bathrooms. We just aren't prepared to move out of our house and have trades working on both bathrooms... Thats time and schedules and tradies, for weeks at a time. Its massively inconvenient when if they did it right the first time, there would be no issues.
The other part is both downstairs and up, the roof has so many sections where you can see bumps and patching and bad paint. His advice was to repaint and change the lights from regular light to down light (so we wont notice it as much) But thats just sweeping under the rug, something is still wrong. All of these things, I'm worried will affect the re-sale of our house. There is a huge dent in the metal part of the window seal. He said he can buffer it our, but it wont be perfect. And they wouldn't be able to fix it.. To me, we should be compensated for that. Literally compensated for everything that isn't right, Is that fair? Have you heard of people getting compensated after they bought brand new?
Re: First homeowner (no experience) being taken advantage of4
Aug 26, 2019 12:30 am
No I haven’t heard of people being compensated because it doesn’t happen unless you take them to court and by the sounds of your situation that would be a waste of time. The usual way is what you’ve been offered, that they will repair or fix the issues, they won’t just give you cash because you’re inconvenienced.
So you bought off the plan, what was the condition when you moved in, you would have had an inspection before accepting it? Have these issues arisen since you moved in?
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