Browse Forums Building A New House Re: Porter Davis homes 17193Nov 01, 2018 6:56 am Building a Madison 45 with Porter Davis Madison 45 Blog (Send me a PM with your email address to be added) Re: Porter Davis homes 17195Nov 09, 2018 10:59 pm mak_ Hi guys First time poster. Just unsure how to approach the situation We are pretty much at PCI point and our SS told us he was going away for 2 weeks, at the point he pointed out an issue with our laundry bench (has been like that since July but only now has he brought it up...anyway) He gave us the option of upgrading to caesarstone (which we will have to pay for but not a PCV fee) now I emailed my BC on the 19th as I need to know from KC culture how much the upgrade for Cat 1 or Cat 5 will be and to order the new bench I have followed up emails to her every 2nd day, to which her response is “I haven’t heard a reply, I’ll re try today and get back to you” Today is now the 29th with no correspondence I have called WOD On Friday - someone will contact you back I found an email for KC, no response This is the only item holding up our handover!!!!! I don’t know who to go to or what to do next? If I keep hounding my BC, she is just going to keep ignoring it Sorry for the rant Sorry not sure if it's too late to help but as of a couple months ago cat 1 to cat 5 is approx $580/sqm and cat 1 to cat 4 is approx $355/sqm This is from calculating our own quotes, they don't really tell you unit prices. Re: Porter Davis homes 17196Nov 12, 2018 11:13 am goldencrumble I think we are going to make a formal complaint about our SS. Nearly 4 weeks post handover and honestly I can’t even begin to explain how bad he has been. Has left such a sour taste in my mouth about the whole build. Just wondering if anyone had done this before? I’m not sure of who I contact? Will call our BC on Monday I guess. Ours has been hopeless through our the whole build. I was talking to my husband this morning on how we can try find out who is above him. We didn’t even get flooring included with PD, we are 4 weeks until contract ends with no sign of PCI. Won’t return phone calls, won’t reply to emails, BC takes 10 days to respond on an update. Re: Porter Davis homes 17197Nov 12, 2018 11:19 am derfelcadarn mak_ Hi guys First time poster. Just unsure how to approach the situation We are pretty much at PCI point and our SS told us he was going away for 2 weeks, at the point he pointed out an issue with our laundry bench (has been like that since July but only now has he brought it up...anyway) He gave us the option of upgrading to caesarstone (which we will have to pay for but not a PCV fee) now I emailed my BC on the 19th as I need to know from KC culture how much the upgrade for Cat 1 or Cat 5 will be and to order the new bench I have followed up emails to her every 2nd day, to which her response is “I haven’t heard a reply, I’ll re try today and get back to you” Today is now the 29th with no correspondence I have called WOD On Friday - someone will contact you back I found an email for KC, no response This is the only item holding up our handover!!!!! I don’t know who to go to or what to do next? If I keep hounding my BC, she is just going to keep ignoring it Sorry for the rant Sorry not sure if it's too late to help but as of a couple months ago cat 1 to cat 5 is approx $580/sqm and cat 1 to cat 4 is approx $355/sqm This is from calculating our own quotes, they don't really tell you unit prices. They ended up calling me that day, it was going to be $1,300 for cat1 and $2,200 for cat4. In the end we stayed with a solid grey laminex, took them 2 weeks to get back to me and said we were up for $2,500!!!!! That was to get rid of the old bench, get the plumber back out to disconnect the sink, install the new bench plus a PCV Let’s just say my response was very direct. They want to charge us for the plumber, but we still don’t have our kitchen tap installed. Anyway. Took PD 10 days and 2 voicemails to finally get back to me today to say they will cover the cost. Since the start of October, all that needs to be done for completion is 1x light switch, capping the ducted vacuum vents, kitchen tap and put the door handles on. We are in the middle of November now - 6 weeks and nothing has been done So annoyed Re: Porter Davis homes 17198Nov 12, 2018 11:27 am mak_ goldencrumble I think we are going to make a formal complaint about our SS. Nearly 4 weeks post handover and honestly I can’t even begin to explain how bad he has been. Has left such a sour taste in my mouth about the whole build. Just wondering if anyone had done this before? I’m not sure of who I contact? Will call our BC on Monday I guess. Ours has been hopeless through our the whole build. I was talking to my husband this morning on how we can try find out who is above him. We didn’t even get flooring included with PD, we are 4 weeks until contract ends with no sign of PCI. Won’t return phone calls, won’t reply to emails, BC takes 10 days to respond on an update. I am yet to start building, still in the contract phase and I have had communication problems with my BC. No response to my (multiple) emails for 2 weeks. I emailed tellus@porterdavis.com.au to report and in a few hours I get a call from my BC. Since then she has been responding to all my emails almost instantaneously. Re: Porter Davis homes 17199Nov 12, 2018 12:10 pm celadon mak_ goldencrumble I think we are going to make a formal complaint about our SS. Nearly 4 weeks post handover and honestly I can’t even begin to explain how bad he has been. Has left such a sour taste in my mouth about the whole build. Just wondering if anyone had done this before? I’m not sure of who I contact? Will call our BC on Monday I guess. Ours has been hopeless through our the whole build. I was talking to my husband this morning on how we can try find out who is above him. We didn’t even get flooring included with PD, we are 4 weeks until contract ends with no sign of PCI. Won’t return phone calls, won’t reply to emails, BC takes 10 days to respond on an update. I am yet to start building, still in the contract phase and I have had communication problems with my BC. No response to my (multiple) emails for 2 weeks. I emailed tellus@porterdavis.com.au to report and in a few hours I get a call from my BC. Since then she has been responding to all my emails almost instantaneously. Our BC took ages to reply to our emails until we were close to tender and then it's been lighting quick. Can't complain. goldencrumble There is a construction manager above every SS. Find out from your BC or if you are good with your Sales Consultant they might be able to find out for you. Re: Porter Davis homes 17200Nov 12, 2018 12:47 pm Wait until you start building, it’s even worse. If I don’t follow up an issue, I don’t hear from them but when I do it’s the same line “I’ll follow it up for you” I have just sent a very direct email to my BC and I have taken to social media and tagged Porter davis homes with my issues We are 6 weeks from contract end, we have had no issues or delays, we didn’t even get our flooring included with them And we still have no PCI, mind you it’s a 30sq single we built Tell me how this is our issue and we should pay to fix it Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Three options 1 Ask the liquidator 2 Find another PD customer and ask the source of their report 3 Pay for new report 3 12332 Ask for references and speak to them. If they are defensive or try to avoid the request, walk. 1 74700 I would never build with Fowler homes. I built with them in 2021 and till date maintenance issues are pending. All their existing trades and businesses don't work with… 14 105530 |