Browse Forums Building A New House Re: Mojo Homes 17Apr 21, 2015 6:24 pm Hi guys, We are building in Elizabeth hills, also to me this whole tendering process is B.S as it's more like delay tactics on their part.LeeLee I can't believe you have signed up in October yet still do not have a consolidated tender be more proactive as they are stitching you guys up big time call up the sales person persistently as this is the only way we speed up their clunky processes up with mojo or I'd consider either call / email the CEO by now that is basic customer service they are lacking. May I ask which house you are building? Re: Mojo Homes 18Apr 22, 2015 7:55 am I do call the sales guy. Most of the time he doesn't answer until I send a very angry email. Our land registered in feb we are building at oran park a modified oracle which is now a 58sq house. They tell me it's there first modified house like this so it takes time. The first lot of drawings that came back in November were like the receptionist drawing them not sure if that's true but they were way off what I had drawn with the sales guy. They told me two weeks for my final consolidation tender which is the end if this week. If I don't have them by mid week I will def send an email and cc the CEO. But I'm not sure it will help. I don't think they realized how quick they would pick up business and now can't keep up. We had a colour walk thru last month and the girl there said they were booked till mid may back then so I'm guessing it will be end of June before we get back in. I have asked them to book the appointment while we are waiting on plans and obviously that hasn't happened. And they vNt send plans to council till the colour appointment. Really they have no time management skills at all ! Re: Mojo Homes 19Apr 27, 2015 12:10 pm Leelee79 Hi Charlie We are having a few problems with them. I understand that they are new and have been very patient. We had our first initial appointment in mid October and have just had out first colour walk through with no date yet for colour selection. To be fair we have modified the oracle but being part of McDonald jones group I thought they would be a little more efficient. Were are you building and what did you choose to build Hi Leelee79 I am sorry to hear about the problems that you are having and I hope that you have had your colour selection by now... We seemed to have our appointments booked quite efficiently, though that may be as we are purchasing a house and land package at East Leppington. We are building the Bolero - just a small little house We also made a few changes to the plan, and there was a little to'ing and fro'ing with that - not sure if maybe we didn't explain things properly but I think (fingers crossed) that is now all sorted. Where are you building and which design did you choose? Re: Mojo Homes 20Apr 27, 2015 12:55 pm Leelee79 I do call the sales guy. Most of the time he doesn't answer until I send a very angry email. Our land registered in feb we are building at oran park a modified oracle which is now a 58sq house. They tell me it's there first modified house like this so it takes time. The first lot of drawings that came back in November were like the receptionist drawing them not sure if that's true but they were way off what I had drawn with the sales guy. They told me two weeks for my final consolidation tender which is the end if this week. If I don't have them by mid week I will def send an email and cc the CEO. But I'm not sure it will help. I don't think they realized how quick they would pick up business and now can't keep up. We had a colour walk thru last month and the girl there said they were booked till mid may back then so I'm guessing it will be end of June before we get back in. I have asked them to book the appointment while we are waiting on plans and obviously that hasn't happened. And they vNt send plans to council till the colour appointment. Really they have no time management skills at all ! Hi Leelee79 Sorry - I didn't read your emails following the one that I replied to above. I do understand your frustration as we did also have some problems with contacting people at the beginning. The person that we are dealing with now is great but at the same token there is a lot of to'ing and fro'ing with what it is that we are after and there have been many revisions of the consolidated tender and plans. Make sure that you keep on asking for what you want because it can easily be missed... Though we did have a situation where were requesting something which we were assured (several times) was included, but then wasn't and we had to pay extra... I do think you hit the nail on the head when you say that they probably didn't realise they would get so busy so quickly so they haven't perfected their processes yet. Also it seems that at the beginning of the year there was only one sales person at the Kellyville display home but they have since employed a couple more. Is anyone building with Mojo and have a recent site cost tender 0 15954 Hi all, We are considering Enigma 46 from Mojo Homes in Gables, NSW. Has anyone built with Mojo and any pointers and feedback. Also, if anyone has built similar design… 0 13167 Hi, We are looking for a builder that can build a small home (smaller length) on a sloping site. We came across Mojo's Zephyr design 10.6 m wide and 11.5 m length. Does… 0 23029 |