Hi Shash,
It's weird that Joe hasn't got back to you yet. I actually visited his office this morning and it was buzzing with activity. I know he's brought on a few new people as they are getting busier.
Try calling him directly or his office.
Browse Forums Building A New House Re: Experience with Sett Homes 154Nov 25, 2014 2:34 pm Hi everyone, We have just completed our build with Sett Homes and I've been following this forum since we signed the tender back in 2013. I have to say it was quite helpful. We can understand everyone's frustration in terms of poor communication and responses,it was not a great experience for that. Joe definitely requires more staff to mange this business properly. However in terms of the overall completion of the house, we are extremely happy and proud to have the house we do. The quality is fantastic and we have seen neighbours houses, who also built new houses, and the quality you cannot compare. My husband and I say the headaches of poor communication and responses was worth it in the end. If you can be patient with Joe and be persistent you will be a happy customer. Re: Experience with Sett Homes 155Nov 25, 2014 2:51 pm I second that aae123. Joe definitely needs more help in the office, but the quality of his work makes it all good. My home is nearing completion and it looks great Building with Sett Homes at Bardia (Edmondson Park) Re: Experience with Sett Homes 156Jun 24, 2015 4:35 pm Just wanted to say how disappointed I am with Sett Homes, saw Joe a few weeks ago about a tender to build my home, thought I would phone to see where it was up to, and was informed he was now away till the end of July. So I now have to wait another 4-5 weeks. I thought at least an email would have been nice to advise me. Customer service?mmmmmmmmm Re: Experience with Sett Homes 157Jun 25, 2015 8:29 am nervousnelly Just wanted to say how disappointed I am with Sett Homes, saw Joe a few weeks ago about a tender to build my home, thought I would phone to see where it was up to, and was informed he was now away till the end of July. So I now have to wait another 4-5 weeks. I thought at least an email would have been nice to advise me. Customer service?mmmmmmmmm Give him the flick mate. Plenty of builders in and around Sydney who are far superior Re: Experience with Sett Homes 158Jul 04, 2015 7:40 pm zappa141 nervousnelly Just wanted to say how disappointed I am with Sett Homes, saw Joe a few weeks ago about a tender to build my home, thought I would phone to see where it was up to, and was informed he was now away till the end of July. So I now have to wait another 4-5 weeks. I thought at least an email would have been nice to advise me. Customer service?mmmmmmmmm Give him the flick mate. Plenty of builders in and around Sydney who are far superior Any suggestions zappa141? NN Re: Experience with Sett Homes 159Jul 05, 2015 9:52 am nervousnelly zappa141 nervousnelly Just wanted to say how disappointed I am with Sett Homes, saw Joe a few weeks ago about a tender to build my home, thought I would phone to see where it was up to, and was informed he was now away till the end of July. So I now have to wait another 4-5 weeks. I thought at least an email would have been nice to advise me. Customer service?mmmmmmmmm Give him the flick mate. Plenty of builders in and around Sydney who are far superior Any suggestions zappa141? NN We have gone with macdonald jones, great designs, good inclusions and more importantly they get back to you within a day when u email or call them for something. Sett is really bad that way 11 41644 3 48390 I apologise for any confusion, but your understanding is correct. We approached our situation differently based on advice from… 11 53214 |