Browse Forums Building A New House Re: Lucas homes 13Oct 03, 2014 2:17 pm Kitchen were with Macathur Kitchen (nice and professional people) tiles were with Paragon Tiles. If you have any other questions about Lucas Homes I'll be happy to answer. I really want people to know about them. They need to make their clients happy and I really dont think they care after you sign with them, that needs to change. Re: Lucas homes 14Apr 14, 2015 2:21 pm We are finally at frame Stage with Lucas Homes. We have made payment for the next stage to go ahead and have lost a month in waiting for them to continue, with excuses such as weather, bricklayer unavailable, and today, bricks not available. Any recommendation on whether to lodge a formal complaint, or to wait until the end so they don't do a bad job out of spite. And if we do complain, who should we forward our complaint to? I have been advised, the fact that they are eager to get payments, and not quick on continuing the job, they might have financial issues, should we worry? 1 year 4 months and counting till we have our home!!! Re: Lucas homes 16Jul 14, 2015 2:07 pm We signed the building contract on Jan 2015 and after delays (maybe excuses) they finally put the fencing to be followed by sediment control and excavating this week. Will check on the weekends if these things were done. Re: Lucas homes 17Aug 12, 2015 11:23 am Hi All, Just thought I'd update you. Despite our original date of finishing being in May and now pushed back to today,our home is still not completed, (just finished the rough in). We have sent a letter to them, and they have not bothered to respond. We are next going to talk to our lawyer. I have taken 4 weeks leave, as I truly though we would be moving in this month, given a 16 week build, should hopefully not take longer than 7 months. We have read nothing but terrible things about them on Facebook page.. It seems alot of people are unhappy with their customer service skills, as well as their lack of organisation. I do have to say, one of the receptionists I speak to there, has actually been really great, and helpful, she seems to be the only one getting things done. Anyone else have any words of advise??? Re: Lucas homes 18Aug 17, 2015 11:21 pm Hi there, I've been reading all your posts & I hear my own story being repeated again & again. We have a slab, frames & partly bricked walls & have come to a grinding halt. Anytime anything gets done it takes another month or more to move to the next phase. Recently the companies banner has either removed or blown away from the site fence - not a good sign. Our story began with them in July 14 - I'm really worried. We are also not getting replies to our emails or phone calls. I called Fair Trading today to get advise. As they are not in breach of the contract (as yet!) they could only follow them up for lack of communication with us if we wanted to lodge a claim. Has anyone had a house finished recently? Also it seems that most of us that are having problems have also have been involved with Macquarie York which are now operating as New Home Group. I've had many sleepless night worrying about it. Re: Lucas homes 19Aug 20, 2015 9:34 pm Jo-Anne84 Hi All, Just thought I'd update you. Despite our original date of finishing being in May and now pushed back to today,our home is still not completed, (just finished the rough in). We have sent a letter to them, and they have not bothered to respond. We are next going to talk to our lawyer. I have taken 4 weeks leave, as I truly though we would be moving in this month, given a 16 week build, should hopefully not take longer than 7 months. We have read nothing but terrible things about them on Facebook page.. It seems alot of people are unhappy with their customer service skills, as well as their lack of organisation. I do have to say, one of the receptionists I speak to there, has actually been really great, and helpful, she seems to be the only one getting things done. Anyone else have any words of advise??? Hi Jo-Anne84 I was just wondering how things were going for you. Have you had any work done recently? Re: Lucas homes 20Aug 21, 2015 6:00 pm Hi All, I have had a meeting with Lucas Homes, to try and get things sorted, and things moving. Since the meeting we are now up to gyprocking and fittings - so it seems things are moving forward. The excuses I am hearing is that there is difficulty with contractors. They don't show up, they need to book new contractors, some contractors do terrible work that then needs to be rectified. I believe this must be normal.... any suggestions? How are you going Hills253? Where about's are you building? How long ago did you sign the contract? Ask for references and speak to them. If they are defensive or try to avoid the request, walk. 1 74777 I would never build with Fowler homes. I built with them in 2021 and till date maintenance issues are pending. All their existing trades and businesses don't work with… 14 105670 Hi there! Putting the feelers out there for those who have (or almost) built with Arli homes! Interested in your experiences who've built from their stock home designs… 0 23549 |