Browse Forums Building A New House Re: Porter Davis homes 9270Mar 06, 2014 8:11 pm Sweet-home100 Waldorf 44 - Knock Down & Rebuild project - Coniston Facade - Rear Alfresco - Master Bedroom option Shower to Powder Option - Enclosed Rear Corner Option Re: Porter Davis homes 9272Mar 07, 2014 8:07 am Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 9273Mar 07, 2014 10:53 am 'Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.' Blog: http://prestigebuild.blogspot.com.au Re: Porter Davis homes 9277Mar 07, 2014 6:42 pm MummaDJ sliick Has anyone got the fly screen adapter for their stacker / bifolds? Was told that PD don't do them... but I confirmed separately with Stegbar and they do have it as an option. I know of someone else who did get them put it for their bi-folds. It is often easier for PD to say "No" to something out of the ordinary. If you really want it, then let them know that you have spoken with Stegbar and you do know they make them. In fact, you can check the specs, I believe they may even be built into the same frame as the door???? So can't be too different to install. Get all your info first though. Ask Stegbar if it is all in one piece. I got some pricing to install after handover for our bi-folds and it is around $1800-$2000. We have no flyscreen at present, the flies seem to be our friends!!!!! We are planning on putting an external fan outside the bi-folds - we have a batten light there ready to change over. Hoping that will limit some flies! Advice - with your bifolds, check your plans to see how they open. We don't like ours at all. It doesn't have a single door that opens first, when we open the door, 2 leaves of the bifold pull back. Because of the way it opens, there is no handle on the outside to get in. Very bad design by Stegbar. Hi there, I'm wondering if you could apply a slip bolt to prevent the second door from having to open? That seems like an odd design. On another note there are a few options to screening bi-fold doors such as pleated and retractable screens. Depending on how your doors are configured you can have one across the whole opening or 2 that meet in the centre or off centre. Cheers Marisa http://www.artilux.com.au Screens for Bi-fold, French and Stacker Doors. 30 years experience. 7 year warranty. Free on-site consultation (Sydney) Re: Porter Davis homes 9278Mar 08, 2014 3:19 pm Had handover last friday - so have been busy with things. Had some issue's so am reserving my comments till after wednesday. Re: Porter Davis homes 9279Mar 08, 2014 4:42 pm Congrats Claire! It is great that you have had handover - not so good that you have had issue... Look forward to seeing some pics. No news here yet. PCI still not scheduled and still a list of things to do. Re: Porter Davis homes 9280Mar 09, 2014 12:27 pm sliick hagar hagar UPDATE - EXPECT PD TO REPLY TO THIS COMPLAINT Ok Helen from PD advised myself on here that I would receive a call from PD on Monday due to my complaints regarding PD poor communication and office staff. At 5pm on Monday I posted here that PD still had not contacted me, at 6pm I put a request in via the PD website to purchase their most expensive house. It is now 6:30pm on Tuesday and still NO ONE from PD has contacted myself about my SERIOUS complaints however I have received NOT 1 but TWO calls by PD SALES about purchasing their product! Now when we were looking at buying we were originally going to go with another builder however complaints we heard from their customers made us change our minds. I am now considering visiting multiple PD displays and advising people to steer clear of PD as their sales support might be second to none but forget getting email / phone calls returned in a timely manor if at ALL. I expect a call from PD regional manager prior to midday tomorrow to discuss my complaints, also I expect PD to issue a formal apology which will be posted to this forum. I still have multiple outstanding emails with my BC who has still yet to follow these up, both had her manager CC who at first seemed good but I think that was just to get us off the phone, easy to see why the BC is shocking if this is the example that her manager sets. It would also seem that the BC has no idea what the reply all feature is despite being nicely asked to use this feature, as an IT engineer I even offered to come in an show her how to use it! I can also advise that this seems to be a consistent issue across the whole of PD as I have receive heaps of PM to see if my BC was the same as theirs as they are also having similar issues and not one of the BCs were the same!! Seams that PD needs to review it's whole admin team and their policies and procedures, as this UNACCEPTABLE level of service is sure to lead to an A Current Affair investigation! Cheers Hagar Very anoyed Ok everyone PD called me at 8am yesterday, and listened to all my issues, today the called back to advise processes been put in place to fix communications issues. All outstanding maters are being looked at, they have agreed to lay a concrete path at their expense to compensate issue with driveway poor. Retaining wall being looked at by site super on his next visit to site. In all I'm quite happy with the outcome. Let's hope all those who have PM me to advise they are having similar communication issues are also helped out by my conversation with the regional manager Thanks Haydn Good to see you have reached a happy outcome. The prompt responses, active monitoring of the threads, and positive outcomes here from Helen and Team PD are one of the main reasons I chose PD above anyone else. Helen, I have decided now to also send you a PM. Hope you can also resolve my (lack of) communications and progress. Hi Sliick, I have received your PM and your concerns have been raised with the appropriate manager. Given Monday is a public holiday, I would anticipate you being contacted on Tuesday. Cheers, Helen Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Three options 1 Ask the liquidator 2 Find another PD customer and ask the source of their report 3 Pay for new report 3 12182 Ask for references and speak to them. If they are defensive or try to avoid the request, walk. 1 74220 I would never build with Fowler homes. I built with them in 2021 and till date maintenance issues are pending. All their existing trades and businesses don't work with… 14 105132 |