Browse Forums Flooring & Floor Covering Re: The greatest carpet in the world has arrived in OZ ! 121Mar 03, 2014 9:18 pm Thanks - will pop down when we can. Do you know if they have a charcoal/black colour carpet in the smart strand silk classic? We couldn't see any darker colours on the website! J Build Thread: https://forum.homeone.com.au/viewtopic.php?f=31&t=68375 Re: The greatest carpet in the world has arrived in OZ ! 122Mar 12, 2014 5:04 pm Hey HNSG, Yes love the black forest - river stone is a bit too blue/grey for us.. Any chance we can get the GE Black Forest for the same price as the Silk Classic? Build Thread: https://forum.homeone.com.au/viewtopic.php?f=31&t=68375 Re: The greatest carpet in the world has arrived in OZ ! 123Jun 10, 2014 12:59 am I am interested in buying this carpet for my house. After some researching it seems the common issue with this carpet is vacumming issues. Has this been fixed? Will this issue be non-existant if I get a low cut pile (e.g. not shaggy)? Re: The greatest carpet in the world has arrived in OZ ! 124Jul 13, 2014 4:16 pm Just saw an advert in the West Australian for Smartstrand - looks like it is available in the O'Connor & Cannington stores. I'll be going to have a look as it sounds a great carpet. Not too sure about the issues mentioned a few posts back by tumble who is a carpet cleaner though Re: The greatest carpet in the world has arrived in OZ ! 125Jul 17, 2014 10:26 am I fully agree with Tumble this carpet is not worth the extra money you pay. Yes it is better but not for the money no way. I know a lot of other carpet cleaners who hate cleaning smart strand. If you want carpet that looks great and is easy to maintain then we always advice our customers to buy dark brown high plush carpet. We do not care if it is wool or nylon it does not matter. I use to be a carpet cleaner myself for over 20 years and the best carpets we cleaned was exactly as mentioned above. If you bleach it we can re colour it or you can put a patch in that you will never see. My friends took our advise in a rental and 8 years later it still looks brand new. This advice is from years of experience as we are not carpet salesman. Remember the days when stain master first came out, everyone got excited but yet there carpets still got stained. I do like smartstrand but it is all salesman hype to get you to pay more when you can pay a lot less for better. Re: The greatest carpet in the world has arrived in OZ ! 126Jul 22, 2014 1:47 pm [quote="judydg"]Just saw an advert in the West Australian for Smartstrand - looks like it is available in the O'Connor & Cannington stores. I'll be going to have a look as it sounds a great carpet. Not too sure about the issues mentioned a few posts back by tumble who is a carpet cleaner though /quote] Hi Judydg – Yes, we are now opened in O’Connor and Cannington Store. There are 4 more stores opening in August. Smartstrand certainly is a great carpet with so many benefits as I'm sure you have read about. It's also the only carpet where the warranties are extended to rental properties. I can assure you this is certainly not salesman hype and the reason some carpet cleaners don’t endorse this carpet is that it doesn’t require the extra treatments they like to upsell and in most cases doesn’t even require chemicals to clean! If you are interested, pm me and I will contact your nearest store and they can test Smartstrand carpet in front of you. They will explain how easy to clean the Smartstrand carpet and how to maintain it. Good luck with picking a colour – there are so many to choose from!! CALL 1300GOHARVEY www.harveynormanflooring.com.au Carpet, Rugs, Timber, Bamboo, Laminate, Vinyl & Vinyl Tiles TIMBERMAX Real Australian Hardwood Flooring IN STORES NOW Re: The greatest carpet in the world has arrived in OZ ! 127Jul 22, 2014 2:46 pm No chemicals needed to clean, now that is salesman talk right there. I am a full time member on the carpet cleaners forum here in Australia and there are no members on there that would agree with your statement at all. We have cleaned smartstrand with water only and the results were a disgrace. I invite you to come out and clean a smartstrand carpets with one of our members so you can see what we are talking about. We are seeing an increase of issues with this carpet and I think it would be best for you to see this yourself instead of reading a glossy brochure or website. Re: The greatest carpet in the world has arrived in OZ ! 128Jul 22, 2014 4:03 pm Grout Perfect No chemicals needed to clean, now that is salesman talk right there. I am a full time member on the carpet cleaners forum here in Australia and there are no members on there that would agree with your statement at all. We have cleaned smartstrand with water only and the results were a disgrace. I invite you to come out and clean a smartstrand carpets with one of our members so you can see what we are talking about. We are seeing an increase of issues with this carpet and I think it would be best for you to see this yourself instead of reading a glossy brochure or website. Independent surveys such as the Brandware Research study have found that 9 out of 10 Smartstrand owners say they would buy Smartstrand again. These are the facts as presented by the survey and its hard to disagree. Smartstrand carpets clean off most general household stains with ease and no harsh chemicals are required. Chemicals would only be required with the most stubborn of stains. The warranty guide provides solutions to each stain type. With one of Australia’s biggest retailers supporting the significant warranties which come with Smartstrand you are assured peace of mind so take the time to visit a store and even request a sample to take and test for yourself. CALL 1300GOHARVEY www.harveynormanflooring.com.au Carpet, Rugs, Timber, Bamboo, Laminate, Vinyl & Vinyl Tiles TIMBERMAX Real Australian Hardwood Flooring IN STORES NOW Re: The greatest carpet in the world has arrived in OZ ! 129Jul 30, 2014 7:33 pm No one knows products better than people who are in the industry and in an unbiased position and can't be brought to give a good result,the carpet cleaners have nothing but the truth to gain,only a fool would not listen to those who know best,just like the reasons we get info from real people on this forum,they know from experience Re: The greatest carpet in the world has arrived in OZ ! 130Sep 15, 2014 8:38 am I've written an article on the professional cleaning of HN SmartStrand and other triexta based carpets which can be found at http://www.mightyclean.com.au/blog/cleaning-harvey-norman-smartstrand-carpet/ which outlines the reasons as a professional carpet cleaner that I would actually buy the carpet for my home - but outlines some of the challenges that exist in cleaning it. I've spent some time with teaching other carpet cleaners, even one of HN's recommended cleaners, and working through the issues that exist with wicking, and oil bound soiling. It is true that this carpet can't be stained, but it can be soiled. There is a difference! Soils are bound to carpets, predominately by body and food oils, fats and greases. In a nutshell, the trick with cleaning triexta is remove to remove dry soils, use a very good oil emulsifier, and get them dry very quickly. The reason I love this carpet is that it is durable, soft, can't be dye stained, and if you know how to clean it, comes up looking amazing each clean. After getting my head around cleaning it, I've been recommending it to friends and family, some of who have spent the extra money and are very happy with their purchase. The stuff about not needing chemicals to clean it is only half true. You can use water to rinse most dye stains out of it. But just like a Teflon coated fry pan, you need some detergent to clean it. Fats/oils/grease do not interface with water without at least some detergent. HN's user guide to cleaning it specifies numerous chemicals, and HN themselves recommend a carpet spotter they sell - which is also a chemical. I'm also happy to post some pictures of SmartStrand traffic lane soiling, which shows that just like any normal carpet, traffic lanes will get filthy and will require professional carpet cleaning with chemicals. Re: The greatest carpet in the world has arrived in OZ ! 131Sep 15, 2014 10:41 am Thanks Phil good to know. May help others in making a decision. Phil is it worth the extra thousands though. Would love your thoughts on this? Re: The greatest carpet in the world has arrived in OZ ! 132Sep 17, 2014 3:53 pm Hi HN Flooring Team, Is it possible to start a thread on the Lamett range of laminate flooring you guys have available? Im looking at buying the XXL Classica boards to floor the majority of my newly built home. As its a huge decision it would be great if you guys would take an interest in providing me more info on the product compared to the german made option being Parador. Thanks Re: The greatest carpet in the world has arrived in OZ ! 133Sep 22, 2014 9:34 am Grout Perfect Thanks Phil good to know. May help others in making a decision. Phil is it worth the extra thousands though. Would love your thoughts on this? Hi Grout Perfect (Craig?), Your suggestion regarding dark cut pile wool and nylon carpet is definitely sensible, and I don't necessarily disagree. We've both been in the game long enough to see dark colours hide soiling and traffic lane greying better than light colours, and the resilience of wool and nylon looking pretty good, even after YEARS of use. There is a saying that good carpets ugly out long before they wear out. The biggest problems I see with wool and nylon carpet are, traffic lane greying out due to fibre abrasion, coloured dye staining and bleach marks. The dark colouring covers two of these issues, but it doesn't deal with bleach marks. I'm not sure about you, but I'm one of the very few tech's around that can actually re-colour bleach spots http://www.mightyclean.com.au/SpotDyeingSydney.html but there are very few of us around, and sometimes the extent is beyond rectification - particularly where the home owner or tenant has sprayed an oxi-type laundry cleaner around the place. The other issue is that dark colours don't suit a lot of people's décor. The reason nylon has typically been a hit with the consumer is it's wide range of colour availability. SmartStrand IQ gives the consumer wide colour range options without the fear. Let's face it, most people would love light/white carpet (it's so neutral), but are scared of permanent staining. Only time will tell how well Triexta performs in traffic lanes with respect to fibre abrasion, and pile crush. The fact that it stood up to Rhino's, although very gimmicky in some respects, tends to indicate that it will perform well under foot traffic. I'd like to see how the fibre performed after some aggressive sand blasting though, or how it cleaned up after a few weeks in a mechanics work shop Phil M. Re: The greatest carpet in the world has arrived in OZ ! 134Sep 23, 2014 3:15 pm GREAT to see the Smartstrand has FINALLY arrived in WA albeit 18 months too late for us We saw it last week in Mandurah Very soft. Slab Poured 30/05/12 Lower Floor Plate High 20/08/12 Upper Floor & Wall Framing 30/08/12 Roof 14/09/12 Lock-Up 13/12/12 Yee haaaaa WE ARE IN & I HAVE A NEW IPHONE 1 11021 1 15777 they can, it's a fairly standard solution when the slab isn't recessed. the falls need to be in the main floor, if it hasn't been done then you need to ask them to redo… 4 6600 |