Browse Forums Building A New House Re: Porter Davis homes 7822Aug 07, 2013 9:42 pm Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 7827Aug 09, 2013 8:41 am Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 7832Aug 13, 2013 1:56 pm we paid via direct transfer on the day - they can give you bank account details at your tender appointment - I believe you can pay with a bank cheque too ( doubt the personal cheque) and possibly with a credit card. We dealt with Keilor Office and our BC has always got back to us in a timely fashion, and I really liked the guy who did our tender and contract appointments there he was great! Re: Porter Davis homes 7833Aug 13, 2013 2:00 pm We paid by personal cheque at Tender. There definitely are frustrations in the administrative side of things. At Tender and Contract they ask you to fill out a feedback questionnaire, which I happily wrote a LOT! Hopefully they do look at the feedback and try to implement changes as this is where things are letting them down. Re: Porter Davis homes 7834Aug 13, 2013 2:08 pm Thanks for the response guys. No good service to report of here unfortunately. We got called a week ago saying your appointment will be in a weeks time. There are no other time slots. Want another one? It will be a month away. BC was lacking in information and mentioned that more information will come through in the post. When I raised up the point that we have only a week for “more” information via the post to arrive, I was assured that they use express mail which takes a day to arrive hence information will be with me tomorrow. This was a week ago. Our tender appointment is now tomorrow and we have no information except for chicken scratchings I did while on the phone a week ago. Brilliant… Re: Porter Davis homes 7835Aug 13, 2013 2:22 pm hocm Thanks for the response guys. No good service to report of here unfortunately. We got called a week ago saying your appointment will be in a weeks time. There are no other time slots. Want another one? It will be a month away. BC was lacking in information and mentioned that more information will come through in the post. When I raised up the point that we have only a week for “more” information via the post to arrive, I was assured that they use express mail which takes a day to arrive hence information will be with me tomorrow. This was a week ago. Our tender appointment is now tomorrow and we have no information except for chicken scratchings I did while on the phone a week ago. Brilliant… No that isn't fabulous. Recommendation is if you don't feel you have everything you need in the Tender appointment, don't sign. It may mean coming back a few days later (they will find the time). Be prepared though, our Tender took from 9.30am till around 4pm and this is because we had to leave. Remember that you can't make any structural changes after this time so you really have to be happy that everything is covered off. Good luck for tomorrow. Re: Porter Davis homes 7836Aug 13, 2013 3:02 pm MummaDJ hocm Thanks for the response guys. No good service to report of here unfortunately. We got called a week ago saying your appointment will be in a weeks time. There are no other time slots. Want another one? It will be a month away. BC was lacking in information and mentioned that more information will come through in the post. When I raised up the point that we have only a week for “more” information via the post to arrive, I was assured that they use express mail which takes a day to arrive hence information will be with me tomorrow. This was a week ago. Our tender appointment is now tomorrow and we have no information except for chicken scratchings I did while on the phone a week ago. Brilliant… No that isn't fabulous. Recommendation is if you don't feel you have everything you need in the Tender appointment, don't sign. It may mean coming back a few days later (they will find the time). Be prepared though, our Tender took from 9.30am till around 4pm and this is because we had to leave. Remember that you can't make any structural changes after this time so you really have to be happy that everything is covered off. Good luck for tomorrow. +1 to that - go in assuming you won't sign on the day, be clear about that at the start, and take the documents home with you. If PD can't deliver on their promise of providing you appropriate information then I don't see any problem with that approach. The tender is the first real engagement with a builder, everything before it is just pre-sales. Your tender appointment negates / overrides every prior discussion, and forms the baseline for your entire build going forward. Changing it becomes quite difficult, and obtaining new information becomes almost impossible after you've signed it. With the payment on the day, I paid mine by credit card with no surcharge. I said similar things - they're out of their mind expecting a bank cheque for a random amount. There are bright sides to the PD experience, despite the unusually bad customer service. You could get lucky like I did and have a great SS. You do get a rather good home at the end of it from what I can tell. But you'll have to fight hard throughout the process to make sure everything goes the way you want it to go. Re: Porter Davis homes 7837Aug 13, 2013 7:04 pm tai27 Wow the issues just keep coming. Our WRONG kitchen tap which we're STILL waiting for the correct one to come literally just exploded on us tonight. Turned it on and the top off literally just fell off laving water EVERYWHERE and all over our ceiling. The tap literally could have hit someone in the face and now we're concerned that our ceiling is damaged. I have no idea what trades Porter Davis are hiring but so far with our experience it sounds like they are cutting costs and using cheap trades. I'd say it again, what a joke. Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Has your tap issue been fixed by PD yet? Re: Porter Davis homes 7838Aug 13, 2013 7:47 pm hocm Thanks for the response guys. No good service to report of here unfortunately. We got called a week ago saying your appointment will be in a weeks time. There are no other time slots. Want another one? It will be a month away. BC was lacking in information and mentioned that more information will come through in the post. When I raised up the point that we have only a week for “more” information via the post to arrive, I was assured that they use express mail which takes a day to arrive hence information will be with me tomorrow. This was a week ago. Our tender appointment is now tomorrow and we have no information except for chicken scratchings I did while on the phone a week ago. Brilliant… Hi hocm, Could you please PM me with your proposed build and contact details and I will ensure that the relevant managers are made aware of this situation prior to your tender appt tomorrow? Regards, Helen Porter Davis Homes Questions? Call 1800PORTER Mon - Fri 9am-8pm Sat - Sun 10am-4pm info@porterdavis.com.au http://blog.porterdavis.com.au/ http://www.porterdavishomes.com.au Re: Porter Davis homes 7839Aug 13, 2013 9:10 pm Hocm, we eventually paid our tender deposit with credit card - which you can do if you have the facility. We had the intention on the day of paying but ended up not. It was a bit of a disaster to be honest. That said, it lasted about a week and everything was back on track. I will say everything has gone pretty much to plan since then. Although we are only just about to start frames tomorrow. Clairemumto5 - how is your build going now? Any news on your slab pour? Mummadj - how is your place going? Re: Porter Davis homes 7840Aug 13, 2013 10:13 pm Hi ajd Feels a little slow at the moment. There has been quite a bit of plaster patching to do which has held up the painters a little. However painters are on site preparing lots of things. Plasterers hopefully back later in the week to tidy up all the bits - there is a lot of pencil on the walls detailing all the bits that need fixing or slight dents that need filling etc. The garage has been plastered inside fully with ceiling and walls and cornices. Also the Alfresco ceiling has been done. Pretty much for the next 2 weeks will be the painters inside, plus the inside of garage, garage and alfresco eaves and ceiling. Thank goodness I don't have to paint all that! A few other bits and bobs being fixed along the way. So I am still working on all my post handover quotes - fencing, driveway, pool fencing! Nearly there!!! Good luck with the framing - it is great to walk around in the rooms and get a feel for your floorplan. Three options 1 Ask the liquidator 2 Find another PD customer and ask the source of their report 3 Pay for new report 3 12344 Ask for references and speak to them. If they are defensive or try to avoid the request, walk. 1 74715 I would never build with Fowler homes. I built with them in 2021 and till date maintenance issues are pending. All their existing trades and businesses don't work with… 14 105587 |