Hi everyone!
I'm having a bit of trouble with the lady i am dealing with at Dennis Family Homes in relation to the colour selections. We requested Laminate Diamond Gloss bench tops in "Pure Mineralstone" throughout the house. I explained to her that i wanted "the square edge in that range" and she said yes no worries.
When i received a draft copy of the colour selections i realised that she in fact listed the product with 10 x 10 rolled edge... No worries, easily fixed...
Well... i emailed her attaching a picture of the acrylic edge laminate confirming that this is what we want, just to make sure (as i wasn't 100% sure what the correct term for that edging was) and she replies that the picture i have shown her was a stone bench top and that we can't have that look as our bench is laminate.. (it wasn't a stone bench top as it was a picture from this forum which clearly stated it was an acrylic edge diamond gloss product!)
HELP!! How do i tell her without sounding like a know-it-all