Leanne's Baldivis Build - Deck Area Update

LeanneR · May 01, 2013 10:23 am

Got an email saying looking into mistakes today and she will get back to me tomorrow at latest. So I'll sit tight til then and see what gets said as I don't feel there's much i can do until they go through it all

Hope this is a typo - 'Appolagise' . Can't really accept an apology when its written wrong haha

elle · May 01, 2013 11:39 am

Lol - Oh dear is that Engrish?

TinaG · May 01, 2013 11:40 am

how disappointing Leanne! Have they got a Year 10 student helping out in the office?

Tukann · May 01, 2013 11:59 am

my daughter is a year 10 student and I believe her skills and classmates skills towards attention to detail to would be better than that!!

LeanneR · May 01, 2013 12:22 pm

Perhaps ill mark on all pages what needs to be done and email it them. Surely they cant stuff it up then. Although I already provided them with drawings etc at prestart *shakes head*

ETA: So I marked the pdf file with everything and sent it on. Got reply saying she has some urgencies to deal with this morning but gonna look at my plan after lunch and see what needs to be done. Then will update me this afternoon when i could expect plans to be ready as i asked if they will be ready this week.
Points for great communication and fast replies

LeanneR · May 01, 2013 3:53 pm

Haha same person accidentally sent me email for someone else. So sent email asking me to disregard and this time she spelt it 'appolagees'

Ok I'm being mean now but seriously

Tukann · May 01, 2013 4:07 pm

that is awlful!!! they sent you someone else's plans??? that is breach of confidentiality and they need to send the person back to school on how to spell...that is my pet hate on professional or any form of communication is bad spelling!!
except for when I am writing/typing on my iphone or ipad then the auto correct and fat fingers come into it

LeanneR · May 01, 2013 4:24 pm

Wasn't plans but a variation order. Wasn't even commodore it was National. Explains why theres so many stuff ups - all same staff for all the different builders of BGC. Its not even a typo she just doesn't know how spell theword. I assume she has to use the word a lot though

AC27 · May 01, 2013 5:10 pm

Yeah it's funny how bgc have all thme home builder companies but the same staff for most of them.

LeanneR · May 01, 2013 5:36 pm

Ok in fuming!!! I'm bout call someone and go off

Got email saying prestart girl needs clarify stuff but won't e available til least Friday.
I don't want my file anywhere near prestart girl. She is reason we went to drafting as priority as he caused a 4 week delay already! Plus her attention to detail sucks

I don't see what needs to be clarified its all written clearly in the addenda!!!!

OMG why are you all so bloody useless!!!!!

I wish we walked away. Anyone thinking building with commodore homes put on your running shoes and run fast! Save yourself from them and all their miscommunication.

Smarty pants · May 01, 2013 5:42 pm

LeanneR

Ok in fuming!!! I'm bout call someone and go off

Got email saying prestart girl needs clarify stuff but won't e available til least Friday.
I don't want my file anywhere near prestart girl. She is reason we went to drafting as priority as he caused a 4 week delay already! Plus her attention to detail sucks

I don't see what needs to be clarified its all written clearly in the addenda!!!!

OMG why are you all so bloody useless!!!!!

I wish we walked away. Anyone thinking building with commodore homes put on your running shoes and run fast! Save yourself from them and all their miscommunication.

I would be mad as hell, that is why my brief to build was anyone who was not part of BGC
Can you not call the contracts manager and blow a fuse at them?

Bella · May 01, 2013 6:09 pm

Oh Leanne I feel for you.
You can't pull the plug and get your money back? Though you still love the house dont you.

LeanneR · May 01, 2013 6:13 pm

Still love my house (only thing keeps me semi sane). Too late to walk away now.

Mandy67 · May 01, 2013 6:49 pm

LeanneR

Wasn't plans but a variation order. Wasn't even commodore it was National. Explains why theres so many stuff ups - all same staff for all the different builders of BGC. Its not even a typo she just doesn't know how spell theword. I assume she has to use the word a lot though

LOL!

I too would have no confidence in someone who has such bad spelling. I am a bit of a spelling snob, but still...

I would assume she's just like a middle-man or something, just passing things on, surely she can't be responsible for someone's home!

happytaurus · May 01, 2013 7:31 pm

oh no you poor thing! get on to whoever you need to talk to... someone else needs to step up in her absence! no excuses man! no need to wait until friday just because shes away... maybe just another one of their excuses to delay your home...

happytaurus · May 01, 2013 7:32 pm

p.s i dont know how anyone does it more than once... im only just scraping to pre start now and already i know i will not do this again... far too painfully slow!

good luck LeanneR

donna61 · May 01, 2013 7:34 pm

happytaurus

p.s i dont know how anyone does it more than once... im only just scraping to pre start now and already i know i will not do this again... far too painfully slow!

good luck LeanneR

make that two of us

Leanne I would be up at their office and not leaving until I had satisfaction!

Feel so sorry for you, and remember when you were just starting and how much confidence you had in them from your last build

LeanneR · May 01, 2013 8:19 pm

Exactly Donna. I was so confident in them as my last build was sooooooooo good. I just feel sad now. There's no anger just upset and disappointed.

AC27 · May 01, 2013 8:30 pm

yeah I must admit you were really confident in them also. At the time I was wondering how can she so be so confident, since they had the revamp.

Mandy67 · May 01, 2013 8:32 pm

LeanneR

Ok in fuming!!! I'm bout call someone and go off

Got email saying prestart girl needs clarify stuff but won't e available til least Friday.
I don't want my file anywhere near prestart girl. She is reason we went to drafting as priority as he caused a 4 week delay already! Plus her attention to detail sucks

I don't see what needs to be clarified its all written clearly in the addenda!!!!

OMG why are you all so bloody useless!!!!!

I wish we walked away. Anyone thinking building with commodore homes put on your running shoes and run fast! Save yourself from them and all their miscommunication.

I did write this earlier on my phone, but annoyingly, it didn't post! Ok, this is getting ridiculous. I think you should call them, calmly, speak to someone who can do something about things and list how it's all gone wrong, and insist (politely!) that you are given top priority from now on. The service you've been given is unacceptable (and, btw, don't they know we all talk to each other?!) I hope their trades are better than their office staff! Good luck!