Browse Forums Home Finance Re: HELP, Problem with Westpac 3Oct 21, 2012 2:22 pm ed @ ecoclassic A conditional unconditional loan? Their problem. Their mistake has committed you to a path moving forward, and it will cost you (and them) to simply stop midstream... Talk to your bank manager about taking this to the Bank Ombudsman... don't write to the BO yet, just talk about it first... It costs the bank $50,000 to be investigated if you write to the BO, so the threat is expensive and more useful than actually seeing the BO first. Ed Hi Ed, Assuming you are referring to FOS? If so then the cost to the bank is nowhere near that amount. Still definitely a course of action, but FOS won't consider any complaints unless the bank has had a chance to respond to a complaint first. brbp given that time is of the essence, and that you have signed mortgage docs, speak to Westpac as a matter of urgency, highlight the need to resolve this quickly for yourself, and don't forget to write everything down - who you spoke to, etc etc. Re: HELP, Problem with Westpac 4Oct 22, 2012 10:00 am startech ed @ ecoclassic A conditional unconditional loan? Their problem. Their mistake has committed you to a path moving forward, and it will cost you (and them) to simply stop midstream... Talk to your bank manager about taking this to the Bank Ombudsman... don't write to the BO yet, just talk about it first... It costs the bank $50,000 to be investigated if you write to the BO, so the threat is expensive and more useful than actually seeing the BO first. Ed Hi Ed, Assuming you are referring to FOS? If so then the cost to the bank is nowhere near that amount. Still definitely a course of action, but FOS won't consider any complaints unless the bank has had a chance to respond to a complaint first. The Financial Ombudsman Services always accepts jurisdiction, the case is open and incurs FOS fees as long as it takes for the customer to be satisfied, there is no limit. Banks base their decision on whether the case costs make the argument worthwhile. But I am sure you know more than me. Ed "ECOECO" At 'EcoEco', we design windows, we design the best windows, we do it for you, so that when you’re happy we are happy. Tel. 1800 326 326 Re: HELP, Problem with Westpac 5Oct 24, 2012 4:46 pm Not a good situation but I agree wirth Ed. They signed off on it thier problem. I have had a few lenders try and pull their approvals on me / my clients but thankfully they have always renegged in the end (is that the right spelling ) after a massive push back and general threats of legal action / complaints / ombudsman etc. I would advise you get involved and hit the complaints dep first. No direspect to your broker they probably want to punch the assessor too but they have to act in a professional mannner as they may have other current and future clients to consider. So they can push their contacts but ulti matekly yoiu will have more success if you attack on both fronts. 2 5844 I don’t think so as the floor area over 300 square meters then it is class 3…. 12 17936 Hi there, long-time lurker but first time posting. I've bought a house 2 and a bit years ago and last year we had some major water damage on a converted pergola area… 0 7931 |