Hello all,
I'm new round these parts so hope this is the right forum for this?
Have just bought my first house, and got my mortgage through Westpac. Went in on the 30th Jan to fill in all the forms etc.. after having an offer accepted on a property and already having the pre-approval.
Filled out all the forms etc.. and told them our settlement date was 24th February. All was ok, then find out Friday that they have messed up the forms and not loaded my profile properly so my conveyancer cannot book settlement, finally managed to get it all sorted today after myself and the girlfriend ringing both Westpac branch and mortgage centre a number of times (god knows why they can't just talk to each other but we had to ring one then the other to tell them what they'd said, was very frustrating)
Finally got ready to sort this out and have now been told that we may be late for the settlement and may not be able to settle until Friday (we're meant to settle on Tuesday).
Will we have to pay any fee's for settling late? Also if we do will Westpac cover these as it is there fault for screwing up the application?
My broker is useless and has a day job so i spent my working day ringing around all day. I'm very frustrated that we can't move on Wednesday, but want to know if there's anything i can do??
Any help is greatly appreciated,
Cheers eggs.