We had a Godfrey Hirst eco+ carpet laid in July 2011. By early 2012 the hallway and rumpus room and one bedroom had wrinkled. We had the carpet restretched by Carpet Choice in May 2012.
January 2013 these rooms and other bedrooms were now wrinkled again.
Carpet Choice came to inspect in February, the manufacturer came to check later that month. They accept no liability.
If it was just in high traffic areas, or we were constantly dragging furniture around, I would say it was our fault.
However, the previous carpet was down for 20 years and no wrinkling, it just wore out!
Has anyone else had this issue?? How can we prevent this happening again?.
Carpet Choice have said they would restretch the carpet again.(Thank you) How many times can a carpet be restrectched??