So mad....




Browse Forums Flooring & Floor Covering 1 Dec 04, 2007 7:48 pm We move in on Friday, flooring supposed to be going down on Monday. We ordered it in September and two weeks ago booked it to be laid on Monday. Carpet Call called today to say that they didnt have the flooring available - bad luck. We can pick something else or get someone else to do our carpet or wait till January.
So mad.... ![]() ![]() ![]() ![]() Just build it the way I want and everything will be okay. Re: Flooring not coming on Monday ..... 2Dec 04, 2007 7:55 pm WHAT????? ![]() ![]() How bad is that! What are you going to do? ![]() Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Flooring not coming on Monday ..... 3Dec 04, 2007 9:53 pm bmp!
Our flooring is like yours only we have some! ![]() lol ![]() Seriously though. That is ****. Walk away from them. Take your business elsewhere. Try someone local (smaller if you can) and explain what happened. The smaller guys are always happy to get one over the bigger corporates IMO. Good luck! Re: Flooring not coming on Monday ..... 4Dec 04, 2007 10:00 pm ![]() bmp! Our flooring is like yours only we have some! ![]() lol ![]() Seriously though. That is ****. Walk away from them. Take your business elsewhere. Try someone local (smaller if you can) and explain what happened. The smaller guys are always happy to get one over the bigger corporates IMO. Good luck! BMP, i agree with Matt, and you might be surprised tha a smaller business can do it before Christmas if they have the rolls in stock... Most people plan months in advance - like you did for floor coverings, not many want it right here and now. Hey i just thought of something else, why don't you ring the manufacturer directly and find out if they can get the stock to the Carpet Call store??? You never know your luck or even ask if they know who else carries stock of the carpet etc you are after and take your business there. Hopefully for a better price.... ![]() ![]() Negotiate and tell them they can have the job if they can match/beat the price and can have it down before Christmas. ![]() Good Luck, get your money back from Carpet Call and tell them where to stick their business.... ![]() ![]() Good Luck, let us know how you go??? Re: Flooring not coming on Monday ..... 5Dec 05, 2007 6:38 am ![]() We move in on Friday, flooring supposed to be going down on Monday. We ordered it in September and two weeks ago booked it to be laid on Monday. Carpet Call called today to say that they didnt have the flooring available - bad luck. We can pick something else or get someone else to do our carpet or wait till January. So mad.... ![]() ![]() ![]() ![]() If you ordered it in Sept and arranged fitment date 2 weeks ago, surely they checked that they had received the order and had it waiting?? Have they sold it on or did they never receive it? Hope you manage to get something sorted. Re: Flooring not coming on Monday ..... 6Dec 05, 2007 7:51 am Carpet One told us that a lot of the big flooring companies stock the same carpets, they just give them different names. I agree that you should contact the manufacturer and ask who else stocks it and what it's called in their shop. Then you can just ring around and not have to worry about choosing all your colours again.
Jet Re: Flooring not coming on Monday ..... 7Dec 05, 2007 9:44 am That stinks......... ![]() ![]() I would be following all instructions above, by getting on to the manufacturer and looking elsewhere.... for your carpet. Gav & Vanessa Building In Melbourne (Sth East Suburbs) http://www.arkraider.blogspot.com/ Rawdon Hill Construction - Canterbury Heritage Re: Flooring not coming on Monday ..... 8Dec 05, 2007 9:52 am AAAGGHHHHHHHHHHHH she called me LOVE. I friggin hate being referred to as Love. Especially by another female.
They are in SOOOO much trouble now. Am tempted to pull out but why not cause trouble and demand a discount? We did HEAPS of research before we started and they were the best and cheapest. We got timber floors and carpet for our entire home under $10K. Which was better than anyone else could offer. We didn't want the timber look or the builders carpet so the price was good for what we are getting. They are calling in one hour - will let you know. Just build it the way I want and everything will be okay. Re: Flooring not coming on Monday ..... 9Dec 05, 2007 10:10 am BMP wrote: Quote: Am tempted to pull out but why not cause trouble and demand a discount? We did HEAPS of research before we started and they were the best and cheapest. We got timber floors and carpet for our entire home under $10K. Which was better than anyone else could offer. We didn't want the timber look or the builders carpet so the price was good for what we are getting. Price is not everything, as you are finding out Bmp... ![]() Hindsight, I hate that saying, and your issue really sh1ts me.....why can't they get it right. It has only been since September after all. I wonder how long it normally takes them??? Gav & Vanessa Building In Melbourne (Sth East Suburbs) http://www.arkraider.blogspot.com/ Rawdon Hill Construction - Canterbury Heritage Re: Flooring not coming on Monday ..... 10Dec 05, 2007 10:17 am What;s the bet that Carpet Call didn't place the actual order in the first place????
Although you wont hear that from them - as that's claiming responsibility!!! ![]() ![]() ![]() Re: Flooring not coming on Monday ..... 12Dec 05, 2007 3:11 pm ![]() AAAGGHHHHHHHHHHHH she called me LOVE. I friggin hate being referred to as Love. Especially by another female. They are in SOOOO much trouble now. Am tempted to pull out but why not cause trouble and demand a discount? We did HEAPS of research before we started and they were the best and cheapest. We got timber floors and carpet for our entire home under $10K. Which was better than anyone else could offer. We didn't want the timber look or the builders carpet so the price was good for what we are getting. They are calling in one hour - will let you know. How did you go PET....GIRLIE……I HATE THOSE WORDS!!!!!!! ![]() ![]() So what was the outcome…..Are they getting their carpet shoved where the sun don’t shine????? ![]() ![]() Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Flooring not coming on Monday ..... 13Dec 05, 2007 4:25 pm ![]() So what was the outcome…..Are they getting their carpet shoved where the sun don’t shine????? ![]() ![]() I hope that NO news is GOOD news bmp???? Re: Flooring not coming on Monday ..... 14Dec 05, 2007 7:07 pm just a really busy day. We have picked another colour and it will be laid on Monday as planned - no extra price difference.
Too tired to argue because the supervisor just said that they could do with another week to get the house ready. Which means there is going to be a lot that needs doing when we get to handover on Friday. We don't want to pay for a house that isn't finished but since we are all set to move in that day...... Just build it the way I want and everything will be okay. Re: Flooring not coming on Monday ..... 15Dec 05, 2007 7:23 pm ![]() just a really busy day. We have picked another colour and it will be laid on Monday as planned - no extra price difference. Too tired to argue because the supervisor just said that they could do with another week to get the house ready. Which means there is going to be a lot that needs doing when we get to handover on Friday. We don't want to pay for a house that isn't finished but since we are all set to move in that day...... Laid on Monday?? They must have had it in stock. Who cares as long as you get carpet and you are happy, well done! Internal and External Building and Colour Consultant Online - Worldwide http://www.denovoconcepts.com Re: Flooring not coming on Monday ..... 16Dec 05, 2007 7:49 pm Well done bmp, as long as you are happy!!!! A win-win situation.
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