
It was an ordeal that really aged our elderly friend and stressed her beyond reasonable-not turning up at the time or DAY that they said and stringing things out for 2 weeks rather than the promised one morning.
Honestly I think it is best -go and buy your carpet and select your own contractor as then at least they will feel personally responsible to you- the one who pays them rather than the company who will pay them regardless of how good a job they did.
What have you guys done when laying carpet- DIY? contractor?