Browse Forums Flooring & Floor Covering 1 Sep 13, 2009 12:38 pm We've just had new carpet laid in our newly constructed home. The joins look terrible! I've complained to our builder and they've got the carpet company inspecting asap. What do you think? The carpet is Redbook 100% Nylon Loop. Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Built Metr!con Soho. Re: Poor Carpet Joins 3Sep 13, 2009 2:14 pm Dyson, It can be hard to say from photos, but it looks unacceptable. Its not much use speculating about the reasons. But you are in luck, being in Melbourne. You should allow the supplier to inspect and offer to rectify, but you can be stuffed around. Your best course is to contact an INDEPENDENT CARPET INSPECTOR. He will check it and give you a report, stating what the problem is, and whether it is within manufacturer's tolerances and Australian Standards. Contact Michael Mulquinney of Regal Carpet Services on 0418 311261. Michael is extremely knowledgable. He is straight, and will call it as it is. He will charge a fee for his service, but can advise your best options and save you a lot of headaches. You want action, call Michael! Ash. Re: Poor Carpet Joins 5Sep 13, 2009 4:59 pm It looks like you have different batches of carpet. I think you should have no problems getting that rectified as a blind man can tell it is no good. Re: Poor Carpet Joins 7Sep 13, 2009 5:11 pm We have a few obvious joins but nothing like that, I wouldn't be happy either. I hope it gets fixed. Blog: http://bluemistkids.blogspot.com "Never be afraid to try something new. Remember, amateurs built the ark, and professionals built the Titanic." Re: Poor Carpet Joins 8Sep 14, 2009 10:30 pm The first 2 pictures show a distinct colour change, i would dare say they have got the 2 pieces going in opposite directions. Pile direction is hard to pick up on a sisal carpet, so either your layer has made a mistake and not checked the pile direction before cutting the join piece, or the carpet itself is varying slightly in different dye shades. This can occur when cuts are taken off several rolls. If its installers fault he will replace, if its a colour fault manufacturer will replace it. Either way i don't think you will have a problem getting this rectified. The last picture is of a cross join, a join across the pile. Now from the look of it, The lines are lined up and everything matches up. This is to Australian standards. It does look like it could do with a nap up tho, something done at the end of the job. The problem is sisal carpet doesn't like to be cross joined. Unfortunately you will rarely get an invisible cross join. The join will settle down after time. The one thing you could take him to task on is the placement of that join, It should be placed where the door will close over the top of it. If you close the door can you still see the join? Re: Poor Carpet Joins 11Sep 24, 2009 8:43 am The manufacturer was supposed to inspect the issue Monday 21 Sept 09 or Tuesday 22 Sept 09. I'm hassling my builder to find out, but no answers yet. Does anyone know what the maximum size a single roll of carpet can be? Built Metr!con Soho. Re: Poor Carpet Joins 12Sep 24, 2009 9:02 am I called the manufacturer, they say a roll of nylon carpet is 3.66 metres wide x 30 metres long. (It can go up to 40 metres long.) The length of the entire house isn't 30 metres long, so doesn't that mean they could have laid one continuous roll of carpet down our hallway, which would mean no join across the doorway in my photo? Built Metr!con Soho. Re: Poor Carpet Joins 13Sep 24, 2009 9:03 am The carpet joins are fine the color is the issue. on second thoughts the join with the cross grain join doesnt look right. (last pic) I would be interested to know how the colors look when you take the photos from the opposite sides. (do the light and dark colors swap around) Like someone has already mentioned it seems the the layed carpet needed to be rotated 180 degrees before laying. Re: Poor Carpet Joins 14Sep 24, 2009 10:04 am Dyson, 3.66m is the standard broadloom width. There are some carpets that are made in 4m widths, which will fit into slightly wider rooms without seams. There are practical limitations how long a roll the carpet layers can handle. A 40m long roll would be more than a hand-ful for two hefty blokes. It is pretty normal (and within Standards) to have a cross join at the doorway. The one pictured doesn't look too bad. The rows all line up and is reasonably tidy. The thing is, the carpet style you chose doesn't lend itself to cross joing neatlky like other carpets do. And yes, the seams look ok too. Its just the carpet looks a different shade each side of the seams. This indicates either a mismatch (different batch) or the carpet was laid in different directions. They should fit new carpets, correctly this time. I have harped on all this before, but here's another example of nutting out where joins should be etc AFTER it is laid. The carpet supplier should have provided a contract showing where seams and cross joins are to be BEFORE the carpets were installed. If it was a project home with carpets part of the standard contract, the plans should still have been available for you to check beforehand. Ash. Re: Poor Carpet Joins 15Oct 15, 2009 1:07 pm Well after a few weeks of wrangling our carpets have been replaced. Half are already done and look much better. You can't even see the join now. There is no colour tone difference at all. The rest are due to be completed today. The delay seems to have been getting the manufacturer out to inspect, agreeing and then replacing. I'll post pictures soon. Woo! Hoo! Built Metr!con Soho. Re: Poor Carpet Joins 16Oct 15, 2009 2:36 pm This is a great outcome for you Blog: http://bluemistkids.blogspot.com "Never be afraid to try something new. Remember, amateurs built the ark, and professionals built the Titanic." 1 11005 1 15753 they can, it's a fairly standard solution when the slab isn't recessed. the falls need to be in the main floor, if it hasn't been done then you need to ask them to redo… 4 6589 |