Dec 17, 2007 1:05 am
Hi everyone not sure where I should be asking this question but could anyone help me? We are wanting to put a outdoor spa in 5 or 6 seater with neck jets has anyone any idea of a good brand of Spa's to look at or any we should avoid???
Thank you in advance
Re: Outdoor Spa2
Jan 03, 2008 8:08 am
I don't think there are any bad spa brands out there now. Most of them were culled in the early 90's when spas fell out of fashion for a while.
The big brands are signature, Lanark and Monarch in WA I am not so sure about the rest of the country.
From a design point of view spas are a mathematical nightmare, and frankly most of them don't calculate out correctly. The industry is still touchy feely rather than engineering based.
I would definitely consider visiting my preferred retailer several times during the selection process and see if you happen to coincide with a customer complaint so you can observe how they deal with it.
Re: Outdoor Spa3
Jan 03, 2008 8:29 am
In-laws recently got one from a small independant - but it's the same model as some of the larger guys supply. The install, service, and backup has been fantastic - absolutely first class & all care taken during the delivery & install, full explanation about all the controls & how to look after the water quality, and all the service info.
They had a recent 'no go' situation with it. The rep came out, flicked the safety switch reset - and it worked. Feeling rather sheepish, they apologised to him, and were happy to leave it at that & see him out the door, but he went a lot further - suggesting it won't trip without a reason, and did some investigating. Little did they know, it had actually developed a fault in the pump (a 3rd party item). No hassles, no arguments, he simply rang the office & they sent the repair guy out that afternoon to fix it, no questions asked.
In comparison, we bought ours a few years earlier from a very large dominant supplier who also do pools. The sales service was great, but once they had the money, service, backup & warranty went downhill very fast.
Here's my experiences with them:
Re: Outdoor Spa4
Jan 03, 2008 10:58 am
Yeah, Lanark and Signature both looked good, as did Saphire and Jacuzzi (I'm pretty sure they're both actual Brand names).
Di, what side of Melbourne are you on?
Audio Visual Dreams
The Complete Custom Home Theatre Company
Re: Outdoor Spa5
Jan 05, 2008 1:41 am
Hi everyone thank you for your help we live S.E., we have been out doing a bit of research this week and it is sounding all a bit too hard, we found out we have to have a pool fence and should we go salt water or chemical I had a very big pool before, and I was hoping this would be less work, yes I do realise it will be a lot less work but there is only the two of us now, and I am worried we would not get the use out of it, for $8,500 I might just invest in a couple of massage chairs instead. Thanks again for your help, I will also try over the next week to finish my blogg.
Happy New Year everyone. [/list]
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