Browse Forums Pools & Spas 1 Jul 07, 2021 2:12 pm Hi All In the process of having a pool constructed and we currently have Astral filters and chlorinator equipment specified. This also includes the connect 10 box / LCD display. My pool builder has raised that they have recently switched suppliers to Insnrg for this equipment due to Astral equipment recently having a number of issues and after sales service being poor with the relatively recent (?) buy out. Does anyone have any experience or any pool builders here that could comment re: whether you would change an Astral filter / chlorinator set up to Insnrg? Has the quality of Astral products deteriorated significantly over the last 12-18 months that people are now looking at other options? Thanks Re: astral equipment - new build 4Aug 02, 2022 1:40 pm sifntdaz No went with Astral as Insrg didn't have the internal touch screen which we had already provisioned as part of the electrical. Haven't had any problems with Astral yet - been nearly 12 months. thought Insrg doing all the control things through your mobile apps (instead of a touch screen pad) p.s by your story , I think we might use the same pool builder , :lol Re: astral equipment - new build 5Aug 02, 2022 1:48 pm yes insrg do do it all by phone. astral can do it by phone as well, but I had already provisioned for a data / electrical point on the back wall of the living room, so if we didn't put the touchscreen there, it would have just been an empty power socket. Thank you so much everyone. This all makes a lot of sense. I guess when you talk to a builder who butters up everything to look very polished, you get to start believing… 7 17199 A person needs to be licensed to offer financial advice. Surely the accountant you use would have been chosen for his/her expertise in this field. Have you asked your… 1 6683 |