OMEGA 90cm Freestanding OF916FX

We have had this Oven installed as part of our build and it has been awfull, would not recommend Omega appliances at all

They installed after handover so we were in the house, the installers could not remove all the blue plastic and the oven handle was loose. They stated they would send service person around soon to complete, never called.

A few weeks later our internal fan started to rattle and made loud noises. We arranged a service person to return who replaced the fan but again could not remove all the blue plastic as he would have had to pull apart a lot of the oven to get to it.

Now the bottom element in oven has gone and next service person who arrived did not have the part to complete it, however he did fix the rattling handle and pulled apart the oven to remove most of the blue plastic but some is so baked on it cant be removed without scratching the oven.

Hopefully wont be long for them to fix this issue but i strongly advise not to get Omega appliances

Further to our Omega problems

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We upgraded all our appliances in our new home to Omega as we had the impression they were a good and reliable brand, how wrong we were.
Free Standing Oven is good to use and works well when its functioning properly.
Upon installation of the oven they could not remove all the blue plastic protection without having to dismantle the oven door n face panels so the guys pulled the plastic off as best they could and said that a service guy would call to come back to complete and also tighten the handle on the oven as it was loose, This did not happen.
Less than 3 months old the heating fan was rattling and causes loud noises. We had this arranged to be fixed which the service person attended but when asked could they remove the blue plastic as you could see it all around the edges and tighten the handle they said it was not on their list of works and basically said they wouldn't do it and left.
A year later we noticed the oven was taken a long time to heat up and things took a long time to cook, we checked by setting the modes and found out it was the bottom element of the oven not working. We rang Omega and had this arranged to be fixed. We received call from service who said they will be out to fix the issue. They attended but had no part to fix the oven as they were only there to check the issue, however he was the first nice person who than also while checking the oven pulled it all apart the finally remove the blue plastic and tighten the oven handle.
3 weeks later we called as we heard nothing only to find out the part they received from Omega was damaged and told us they had no idea when new part would be sent. Also we have had 2 other warranty problems with our Omega dishwasher in between this but that's another review.
We rang Omega to inform them of this issue with service and they said they would get the part sent asap to service division. A week later Omega rang us and said after talking to management about all the issues we have had that they would replace the oven unit instead of fixing this. Wow how good was Omega doing this after all the issues we had. They said it will be a delay getting the oven which we thought was acceptable given the times at the moment. We rang them again as we have heard nothing on the progress of the oven and this issue has been going on for 3 months now with no working oven unit only the cooktop is working.
Omega contacted us to say the replacement Oven they have had shipped is also damaged and do not have any other stock. The Management than agreed again to have the oven replaced but with a different model which is very similar to ours and said to check the model OF910FX which is black face oven rather than stainless steel. We looked it over on the sites and agreed well if they don't have original we would accept this model even know it was black just to get our oven working. We rang them back the next day to confirm and now they have said they are NOT replacing the oven at all but now have the part and want to try n fix the issue again.
This past 4 months has been an absolute nightmare with Omega and we are now back at trying to fix this broken oven again. After choosing all our appliances in the home to Omega we will not be going this way again. We have had 2 friends lately building and they have changed their appliances to other brands due to our experience with Omega. I am also in the new home building industry dealing with New Home Building Managers and will start to express my concerns over the dealings with Omega.