We are getting someone out to look at our dishwasher tomorrow, as mentioned http://forum.homeone.com.au/viewtopic.php?t=4079.
When we booked the service a week or so ago, they were unable to give us a time, saying they would contact us the day before with a time. We get a text message at 4.10 this arvo, saying we can ring them for time allocations, and that if you arent home they will charge you $44!!!! So, we find out we have been allocated 8.30 - 11am tomorrow - no, they cant come in the afternoon when we could manage to arrange to be there!!!
DO THESE COMPANIES NOT UNDERSTAND PEOPLE WORK?????????? How many people will have a happy boss after telling them at 10 past 4 you wont be in till 12-12.30 tomorrow???
Better system needed people!!!!!!!!!!!!!
End of rant!!!