Browse Forums Interior Decorating Lounge 1 Jun 02, 2010 8:43 pm I am just interested in finding out how many people here have purchased large furniture items online like Dining Suites, TV/Entertainment Units etc only seeing a photo of it and not physically seeing it before you purchase it. Is it something you were scared of doing and have only done it once or are you a seasoned online furniture shopper? Re: Who Has Purchased Furniture Online Only Seeing A Picture 2Jun 02, 2010 9:29 pm Hey maurita, I've bought a number of items online, sight unseen, for both myself and clients. Some of the bigger stuff I have purchased (for myself) includes a 1m x 2m Marble top dining table, 8 x Dining chairs, Chest of draws, Lounge, Outdoor table with two bench seats, and everything has been faultless, especially my chest of draws which I love! I think the most important thing when buying online (especially when it's a big ticket item) is to make sure the retailer is reputable. Can you contact them via the phone? What is their returns policy? How long does delivery take (and is the item in stock)? What fees do they charge for delivery (and what courier service do they use)? Also if its a large and bulky item, will the delivery company be able to get it off the truck and into your house without any help from you (or someone strong)... When my chest of draws arrived the courier driver asked if I had a fork-lift. I looked at him a little dumbfounded thinking "how many houses have you been to where the owners had a fork-lift laying around". It took 4 of us (I rounded up the neighbours) to carry it off the truck and into my living room. Re: Who Has Purchased Furniture Online Only Seeing A Picture 3Jun 02, 2010 9:57 pm Thanks Ikon Interiors, You have mentioned some great points there. I am just wanting to get others opinions on this and what there is to consider that i might not have thought about, which is everything that you mentioned. Oh and yes i have a spare Forklift parked in the shed at the moment, NOT. What a stupid question for the Courier to ask you. Re: Who Has Purchased Furniture Online Only Seeing A Picture 4Jun 03, 2010 2:25 am No I dont have a forklift in the garage either, what a crack up, made me giggle. Any way I have bought stuff online and the main thing is measure once twice three times. There are great bargins to be had online Re: Who Has Purchased Furniture Online Only Seeing A Picture 5Jun 08, 2010 7:26 pm Hi - I have purchased things online ... I tend to type in the name of the company and the item and see if there have been any reviews done on it or the company ... you can sometimes find out if a company and/or their product is any good by doing this. There is evidence of water on the head reveals. That could have happened during the build, or may be happening currently. There are water stains above a couple of windows… 2 2680 I would suggest get legal representation. Sorry but the fact is QBCC is not anyone's friend, other than their own! Further by lodging a complaint (subject to which… 10 15018 I work with owner, he/she is my man on the ground and I instruct them when to visit the site and take photos and I have other tools in the bag. 4 9667 |