We have just had a leather lounge delivered. It seems to be in quite poor condition - squashed looking, creased, out of shape etc! We have been assured that this looks normal and the leather will go back to its original condition as it settles etc.....We think they are talking a load of crap!!! Does this sound normal to anyone?? Will the "creases" in the leather from the packing smooth out naturally? Will the corners on the cushions go back to shape? SHould we be insisting on a new one!?
This is one of two leather lounges we have had delivered recently. The other lounge from "furniture galore" yes, the cheapo store, looks fantastic and is in immaculate condition. However this one looks like crap! What to do??