Hi everyone,
I currently have nbn fibre at home with one service provider (infinity on port 2). Wanted to try some other companies so signed up with skymesh and they said they connected our service yesterday on port 1. Unfortunately it isn't working and their tech guy called hubby and they still couldn't get it work today.
My question is, is it possible that the cause of this is that i have more than one service at my place ?
My infinity service will run out by next friday, should i just cancel it now? Have anyone else encountered this problem? I've connected the cable back to port 2 so i have access go the net right now!
EDIT: the hubby rest the router like many has advised and figured out the rest himself so everything is all working now!!!
Thanks for those who commented and helped!